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General dentist · Logan Square

Smile Science Chicago

1860 N Milwaukee Ave, Chicago, IL 60647

4.5+ stars in 1,000+ reviews Opening hours below

Reviews

4.5+ stars in 1,000+ reviews

4–5 stars: 97% · 1–2 stars: 3% · 870 written reviews

Last 12 months: 210 reviews · 95% 4–5 stars · Replies: 9% of reviews · 7 of 25 one- and two-star

271mention friendly, welcoming staff

57mention a clean office

55mention TV or films during treatment

  • Offers sedation
  • Prices published

What patients say

How the visit felt

35Explaining everything before doing it
27Gentle, thorough cleanings
23Comfort touches like blankets and headphones

Staff and office

271Friendly, welcoming staff
57A clean office
55TV or films during treatment

Getting seen

9Being fitted in at short notice
6Being on time, visit after visit
5Easy, flexible scheduling

Who comes here

11Dental anxiety
5Spanish or other languages spoken

How we count themes

Concerns about recommended treatment

Since October 2023, nine of the one- and two-star reviews we read mention pressure to accept treatment reviewers questioned. Six of those reviews are from the past 12 months.

Why they were unhappy

  • Pushed to have treatment they doubted9
    6 in the last 12 months
  • Prices felt too high4
    3 in the last 12 months
  • Work failed or had to be fixed4
    1 in the last 12 months
  • Charged more than they were told3
    2 in the last 12 months
  • Insurance problems2
    2 in the last 12 months

One- and two-star reviews by quarter

Quarters · the last one partial

How we read these

Whitening starts at a high price

Its $599 starting price is among the highest for whitening among Chicago practices that list a price for it.

One- and two-star reviews
3%of 870 written reviews
A lower share than 66% of Chicago practices
Middle Chicago practice: 5%
Most common complaints
Pushed to have treatment they doubted9
Prices felt too high4
Work failed or had to be fixed4
Of its 19 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
9%of written reviews get a reply (7 of 25 one- and two-star)
Fewer replies than 66% of Chicago practices
Middle Chicago practice: 33%
Teeth whitening
$599starting price on its website
Higher than 13 of the 14 other Chicago practices that publish one (Sep 2026)
Open Saturdays
Yesopen Saturdays

How we compare

Cost and paying

Its website, Sep 2026

  • Teeth whitening from $599 Higher than 13 of the 14 other Chicago practices that publish one (Sep 2026) Its teeth whitening page

Ways to pay

  • Accepts payment plans (its business profile)
  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Accepts CareCredit (its website)
  • Cherry financing (its website)

Sedation and implant procedures

The practice’s website describes nitrous oxide, oral sedation and IV sedation; it says general anesthesia may be coordinated in rare cases. The website also says Dr. Monica Urda provides sinus lifts and ridge augmentation and uses computer-guided implant treatment.

What they can help with

Sedation & nervous patients: how it works ShowA scale of four sedation levels from most to least awake: minimal, moderate, deep and general anesthesia.

Also listed on its website

Equipment and memberships

Equipment and treatments on its website
Low-Radiation Digital X-RaysDigital ImpressionsUltrasonic Scaling Instrumentation

Your review of Smile Science Chicago

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Write a review

When you can go

Opens early
7 am, Monday to Wednesday and Friday
11% of Chicago practices open before 8 am
Open late
until 8 pm, Monday to Thursday
57% of Chicago practices stay open to 6 pm or later
Saturday
7 am–1 pm
53% of Chicago practices open on Saturdays

Hours from its listing. Check when you call.

Getting there

1860 N Milwaukee Ave
Chicago, IL 60647
Get directions
  • Wheelchair-accessible entrance, restroom and seating
  • LGBTQ+ friendly

Its business profile

In the practice's words

Its own business description

“At Smile Science Chicago, we believe we can change the culture of fear and dread of the dentist. It is our hope that each patient will feel empowered when making their oral health care decisions, and that the anxiety surround dental treatment will slowly erode. …”

Need another dentist?

See all 74 Chicago practices for sedation & nervous patients →

Sources and dates

Business listing and reviews, Sep 2026 · smilesciencechicago.com, Sep 2026 · City of Chicago community areas