In short
Of the 9 low-rated reviews read from October 2023 onward, 5 mention trouble getting or keeping an appointment. The praise goes to cleanings described as gentle, thorough and pain-free, and to an office design people find attractive or modern. It is closed weekends, so it is harder to fit around a 9-to-5.
Fact-checked · How we write these
What unhappy patients say
Why they were unhappy
Last 12 months Earlier
Hard to get or keep an appointment 5
3 in the last 12 months
Phones not answered or calls not returned 4
2 in the last 12 months
Disorganized office 3
2 in the last 12 months
Charged more than they were told 2
1 in the last 12 months
Refused care or dismissed from the practice 2
1 in the last 12 months
Pushed to have treatment they doubted 2
2 in the last 12 months
One- and two-star reviews by quarter
Quarters · the last one partial
How we read these
What they can help with
Listed category: Dental implants periodontist · 8 pages on its website
Listed category: Orthodontist · 9 pages on its website
5 pages on its website · Listed on its business profile · Listed category: Cosmetic dentist
Listed category: Oral surgeon · 3 pages on its website
Listed on its business profile · 1 page on its website
Listed category: Dental implants periodontist · 4 pages on its website
Listed on its business profile · 3 pages on its website
Listed category: Oral surgeon · 2 pages on its website
Dental implants: how it works Show Braces & Invisalign: how it works Show Veneers & cosmetic: how it works Show Gum treatment: how it works Show Sedation & nervous patients: how it works Show
Also listed on its website
2 pages on its website
1 page on its website
2 pages on its website
2 pages on its website
5 pages on its website
1 page on its website
How it compares in Chicago
This practice Middle half of Chicago Middle Chicago practice
One- and two-star reviews
11% of 95 written reviews
0% 31%
A higher share than 70% of Chicago practices
Middle Chicago practice: 5%
Most common complaints
Hard to get or keep an appointment 5
Phones not answered or calls not returned 4
Of its 9 one- and two-star reviews since Oct 2023 · Read them below
4–5 star reviews
72% in the last 12 months, down from 92%
Share of written reviews giving 4–5 stars
Replies to reviews
44% of written reviews get a reply (8 of 10 one- and two-star)
0% 99%
More replies than 58% of Chicago practices
Middle Chicago practice: 33%
Licensed in Illinois since
2025 its longest-licensed confirmed dentist
1979 2025
Licensed more recently than 94% of Chicago dentists we list
Middle Chicago dentist: first licensed 2007
How we compare
Who you'll see
MW
Dr. Marissa Wadhwa, DMD
✓ Illinois license active, first licensed Aug 2025✓ Dental school: University of Illinois Chicago College of Dentistry (its website)
NPI 1003794983 · Illinois Department of Financial and Professional Regulation, checked Sep 2026 · named on the practice's website
Some reviewers mention anxiety support For dental anxiety, four reviewers describe staff helping them feel less judged.
How the visit felt
5 Gentle, thorough cleanings
Staff and office
22 Friendly, welcoming staff
6 A modern, attractive office
How we count themes
Cost and paying
No prices on its website
Ways to pay
Payment plans (its website) Accepts credit cards, debit cards and mobile pay (its business profile) Accepts CareCredit (its website) Third-party lender financing (its website)
Reviewers describe urgent visits Three reviewers describe urgent care, including same-day help for intense pain and emergency treatment involving extractions and gum drainage.
Equipment and memberships
Equipment and treatments on its website Low-Radiation Digital X-Rays
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When you can go
Open late until 6 pm, Tuesday and Wednesday 57% of Chicago practices stay open to 6 pm or later
Weekends Closed
Mon
9 am–5 pm
Tue
9 am–6 pm
Wed
9 am–6 pm
Thu
9 am–4 pm
Fri
9 am–4 pm
Sat
Closed
Sun
Closed
6a 9a 12p 3p 6p 9p
Hours from its listing. Check when you call.
Getting there
6351 N Broadway Unit A Chicago, IL 60660
Get directions
Wheelchair-accessible entrance and restroom LGBTQ+ friendly
Its business profile
In the practice's words
Its own business description
“At Lakeview Smiles, we want to be your first choice when you’re looking for excellent dental care in Chicago, IL. …”