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General dentist · West Town

West Town Dental Care

1229 N Ashland Ave, Chicago, IL 60622

4.5+ stars in 100+ reviews Opening hours below

Reviews

4.5+ stars in 100+ reviews

4–5 stars: 92% · 1–2 stars: 6% · 157 written reviews

Last 12 months: 40 reviews · 90% 4–5 stars · Replies: 66% of reviews · 7 of 10 one- and two-star

31mention friendly, welcoming staff

25mention Spanish or other languages spoken

7mention a clean office

  • Medicaid (Meridian)

Weekend hours and language access

Late Thursdays, open until 8 pm, and Saturdays from 9 am to 3 pm make visits easier to fit around work. Patients who speak Spanish or another language besides English describe their visits in 25 reviews, and 31 mention friendly staff. Four of its 9 one- and two-star reviews since October 2023 describe a rude or dismissive dentist, three of them within the last year.

Fact-checked · How we write these

Billing disputes in bad reviews

Some bad reviews since October 2023 describe disputes over charges and refunds, including a charge after a quoted consultation and cleaning price and an unresolved refund for unused dentures.

Why they were unhappy

  • Dentist was rude or dismissive4
    3 in the last 12 months
  • Charged more than they were told3
    2 in the last 12 months
  • Payment, deposit or refund disputes2
    1 in the last 12 months
  • Rude or unhelpful front desk2
    1 in the last 12 months

One- and two-star reviews by quarter

Quarters · the last one partial

How we read these

Children's Medicaid coverage

For a child's dental care, the Medicaid directory includes Meridian Health Plan of Illinois.

How it compares in Chicago

One- and two-star reviews
6%of 157 written reviews
A higher share than 57% of Chicago practices
Middle Chicago practice: 5%
Most common complaints
Dentist was rude or dismissive4
Charged more than they were told3
Payment, deposit or refund disputes2
Of its 9 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
66%of written reviews get a reply (7 of 10 one- and two-star)
More replies than 71% of Chicago practices
Middle Chicago practice: 33%
Open Saturdays
Yesopen Saturdays

How we compare

What patients say

Staff and office

31Friendly, welcoming staff
7A clean office

Who comes here

25Spanish or other languages spoken

How we count themes

Financing terms

Its contact page advertises financing and flexible payment options, but does not give plan terms or eligibility details.

Medicaid (children)

Meridian Health Plan of Illinois (Medicaid)

Insure Kids Now, Illinois, updated Jul 2026

Ways to pay

  • Accepts credit cards and debit cards (its business profile)

What they can help with

  • Medicaid & low-cost

    Listed by Insure Kids Now for Meridian Health Plan of Illinois (Illinois, updated Jul 2026)

Also listed on its website

A focus on endodontics and implants

The practice says Dr. Ogando focuses on endodontic care and implant surgery, which may suit someone considering root canal or implant treatment.

Dr. Sabah Khalifa, DDS

NPI 1053301465 · named on its business listing

Equipment and memberships

Equipment and treatments on its website
Low-Radiation Digital X-Rays

Your review of West Town Dental Care

No account needed · read by us before it goes up

Write a review

When you can go

Open late
until 8 pm, Thursday
57% of Chicago practices stay open to 6 pm or later
Saturday
9 am–3 pm
53% of Chicago practices open on Saturdays
Closed
Wednesday

Hours from its listing. Check when you call.

Getting there

1229 N Ashland Ave
Chicago, IL 60622
Get directions
  • Wheelchair-accessible entrance, parking and restroom

Its business profile

In the practice's words

Its own business description

“West Town Dental Care offers dental exams and cleanings, extractions, teeth whitening, and other dental services to Chicago, IL.”

Sources and dates

Business listing and reviews, Sep 2026 · westtowndentalgroup.com, Sep 2026 · NPI registry · Insure Kids Now, updated Jul 2026 · City of Chicago community areas