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General dentist · Westgate

Castle Dental & Orthodontics - South Austin, TX

4534 West Gate Blvd Ste 200, Austin, TX 78745

4+ stars in 250+ reviews Opening hours below
Call (512) 892-5988 Directions Website (castledental.com, opens in a new tab)

Reviews

4+ stars in 250+ reviews

4–5 stars: 72% · 1–2 stars: 24% · 296 written reviews

Last 12 months: 60 reviews · 70% 4–5 stars · Replies: 70% of reviews · 57 of 71 one- and two-star

67mention friendly, welcoming staff

7mention explaining everything before doing it

7mention a gentle touch

Read what patients say (7 themes) ↓Write a review
  • Nitrous oxide permit (TX board)

Reviewers Describe Trust; Some Report Long Waits

No pressure to take on treatment is what six reviewers describe, which matters if you are wary of being upsold. Weekday hours run 8 am to 5 pm. Low ratings make up 24% of its reviews, and 8 of the 35 one- and two-star reviews since October 2023 describe a long wait past the appointment time.

Fact-checked · How we write these

Bad reviews point to access problems

Complaints cover both booking and getting through by phone, so access issues begin before the visit.

Why they were unhappy

  • Long wait past the appointment time8
    3 in the last 12 months
  • Hard to get or keep an appointment7
    4 in the last 12 months
  • Rude or unhelpful front desk7
    4 in the last 12 months
  • Phones not answered or calls not returned6
    2 in the last 12 months
  • Rough or painful treatment6
    2 in the last 12 months
  • Work failed or had to be fixed6
    2 in the last 12 months

One- and two-star reviews by quarter

Quarters · the last one partial

How we read these

What patients say

How the visit felt

7Explaining everything before doing it
7A gentle touch
6Gentle, thorough cleanings

Staff and office

67Friendly, welcoming staff
6A clean office
6An honest dentist

Why patients came

5Coming in with a broken or chipped tooth

How we count themes

What the Permit Does and Does Not Show

Texas state records show Dr. Yuwen Wang has a permit to use nitrous oxide. The permit means the state allows its use, but does not show whether it is part of every visit.

Dr. Yuwen Wang, DDS

  • Texas license active, first licensed Nov 2012
  • Dental school: University of Southern California, 2012
  • Holds a nitrous oxide (laughing gas) permit (since 2016)

NPI 1639414949 · Texas State Board of Dental Examiners, checked Sep 2026 · named on its business listing

How it compares in Austin

One- and two-star reviews
24%of 296 written reviews
A higher share than 95% of Austin practices
Middle Austin practice: 3%
Most common complaints
Long wait past the appointment time8
Hard to get or keep an appointment7
Rude or unhelpful front desk7
Of its 35 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
70%of written reviews get a reply (57 of 71 one- and two-star)
More replies than 71% of Austin practices
Middle Austin practice: 36%
Licensed in Texas since
2012its longest-licensed confirmed dentist
Licensed more recently than 59% of Austin dentists we list
Middle Austin dentist: first licensed 2008

How we compare

What they can help with

Sedation & nervous patients: how it works ShowA scale of four sedation levels from most to least awake: minimal, moderate, deep and general anesthesia.

Also listed on its website

  • Braces & Invisalign

    Named for it · Federal Open Payments records link a confirmed dentist to the treatment's maker · Listed category: Orthodontist

  • Veneers & cosmetic

    Listed on its business profile · Listed category: Cosmetic dentist

  • Teeth whitening

    Listed on its business profile · Listed category: Teeth whitening service

  • Emergency dentist

    Listed on its business profile · Listed category: Emergency dental service

Cost and paying

No prices on its website

Ways to pay

  • Accepts payment plans (its business profile)
  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Accepts CareCredit (its website)

Your review of Castle Dental & Orthodontics - South Austin, TX

No account needed · read by us before it goes up

Write a review

When you can go

Weekends
Closed

Hours from its listing. Check when you call.

Getting there

4534 West Gate Blvd Ste 200
Austin, TX 78745
Get directions
  • Wheelchair-accessible entrance, parking and restroom
  • LGBTQ+ friendly
  • Free parking lot
  • On-site parking

Its business profile

Need another dentist?

See all 317 Austin practices for sedation & nervous patients →

Ready to call?

Call (512) 892-5988 Other Austin dentists

Sources and dates

Business listing and reviews, Sep 2026 · castledental.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · City of Austin planning areas

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