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General dentist · South Manchaca

Carus Dental South Central

1221 W Ben White Blvd Ste 203, Austin, TX 78704

4.5+ stars in 250+ reviews Opening hours below

Reviews

4.5+ stars in 250+ reviews

4–5 stars: 86% · 1–2 stars: 12% · 199 written reviews

Last 12 months: 63 reviews · 95% 4–5 stars (was 82%) · Replies: 85% of reviews · 12 of 24 one- and two-star

43mention friendly, welcoming staff

10mention gentle, thorough cleanings

5mention a clean office

  • Emergency
  • 5 insurers named

The 4–5-star review share has risen

Ratings have improved: 95% of the 63 reviews written over the past 12 months are four- or five-star, up from 82% before that. Ten reviews describe cleanings as gentle and thorough without pain. It keeps weekday hours only, open until 5:30 pm on Monday, Tuesday and Thursday and closing earlier on Wednesday and Friday.

Fact-checked · How we write these

Billing and access concerns

Eleven reviewers describe unexpected costs, disputed insurance estimates or billing, or treatment recommendations they felt they could not discuss adequately; ten of those reviews are one- or two-star. Six reviewers describe scheduling or access problems, including unanswered calls and canceled or separated cleaning appointments.

Why they were unhappy

  • Charged more than they were told2
    None in the last 12 months
  • Dentist was rude or dismissive2
    1 in the last 12 months
  • Disorganized office2
    None in the last 12 months
  • Insurance problems2
    None in the last 12 months
  • Phones not answered or calls not returned2
    None in the last 12 months

One- and two-star reviews by quarter

Quarters · the last one partial

How we read these

Bad reviews remain a concern

One- and two-star reviews make up a higher share here than at most Austin practices we list. The practice replies to a higher share of reviews than most Austin practices we list.

One- and two-star reviews
12%of 199 written reviews
A higher share than 89% of Austin practices
Middle Austin practice: 3%
Most common complaints
Charged more than they were told2
Dentist was rude or dismissive2
Disorganized office2
Of its 10 one- and two-star reviews since Oct 2023 · Read them below
4–5 star reviews
95%in the last 12 months, up from 82%
Share of written reviews giving 4–5 stars
Replies to reviews
85%of written reviews get a reply (12 of 24 one- and two-star)
More replies than 81% of Austin practices
Middle Austin practice: 36%
Licensed in Texas since
2025its longest-licensed confirmed dentist
Licensed more recently than 97% of Austin dentists we list
Middle Austin dentist: first licensed 2008

How we compare

What patients say

How the visit felt

10Gentle, thorough cleanings
5Explaining everything before doing it

Staff and office

43Friendly, welcoming staff
5A clean office

How we count themes

What they can help with

Veneers & cosmetic: how it works ShowA front tooth with a veneer, a thin shell on the front surface only, beside a front tooth with a crown covering all of it above the gum.

Also listed on its website

Who you'll see

Dr. Monika Reddy Bhuma, DDS

  • Texas license active, first licensed Jan 2025
  • Dental school: University of Colorado School of Dental Medicine, 2024

NPI 1225842677 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

Payment plans and CareCredit

The practice offers payment plans and accepts CareCredit.

Ways to pay

  • Payment plans (its website)
  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Names GEHA, Humana, MetLife, UnitedHealthcare and 1 more (its website, not a network check)
  • Accepts CareCredit (its website)

Equipment and memberships

Equipment and treatments on its website
Digital ImpressionsLow-Radiation Digital X-Rays

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When you can go

Weekends
Closed

Hours from its listing. Check when you call.

Getting there

1221 W Ben White Blvd Ste 203
Austin, TX 78704
Get directions
  • Wheelchair-accessible entrance, parking and restroom
  • Free parking lot
  • On-site parking

Its business profile

In the practice's words

Its own business description

“Located in Austin, TX, Carus Dental South Central is a member of the Orahh Care Dental Community. A community united in delivering comprehensive lifetime oral care. …”

Need another dentist?

See all 202 Austin practices for veneers & cosmetic →

Sources and dates

Business listing and reviews, Sep 2026 · carussouthcentral.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · City of Austin planning areas