Dr. Laura Fernandez, DDS
- Texas license active, first licensed Aug 2025
- Dental school: Texas A&M University College of Dentistry, 2025
NPI 1730883810 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website
General dentist · Dawson
Swish Dental South
3715 S 1st St Ste b, Austin, TX 78704
4.5+ stars in 500+ reviews
Opening hours below
Reviews
4.5+ stars in 500+ reviews
4–5 stars: 89% · 1–2 stars: 10% · 680 written reviews
Last 12 months: 117 reviews · 85% 4–5 stars (was 90%) · Replies: 24% of reviews · 9 of 71 one- and two-star
213mention friendly, welcoming staff
40mention a clean office
33mention TV or films during treatment
Reviewers raise concerns about treatment and billing
Twenty of its 51 one- and two-star reviews since October 2023 describe being pressed into treatment they weren't sure they needed, the most common complaint among them. Fourteen of the 51 describe being charged more than they were told. Watching TV during treatment comes up in 33 reviews.
Fact-checked · How we write these
What patients say
How the visit felt
29Comfort touches like blankets and headphones
28Gentle, thorough cleanings
21A gentle touch
Staff and office
213Friendly, welcoming staff
40A clean office
33TV or films during treatment
Who comes here
5Dental anxiety
Why patients came
7Coming in with a broken or chipped tooth
6Coming on a friend's recommendation
Other recurring complaints
Office mix-ups and trouble reaching the practice by phone have continued to come up in reviewer reports over the past year.
Why they were unhappy
-
Pushed to have treatment they doubted205 in the last 12 months
-
Charged more than they were told146 in the last 12 months
-
Disorganized office116 in the last 12 months
-
Phones not answered or calls not returned104 in the last 12 months
-
Payment, deposit or refund disputes93 in the last 12 months
-
Work failed or had to be fixed93 in the last 12 months
One- and two-star reviews by quarter
8
4
4
4
3
4
3
3
7
2
5
4
Quarters · the last one partial
A high share of bad reviews
One- and two-star reviews make up 10% of its total, a higher share than at most Austin practices we list.
- One- and two-star reviews
- 10%of 680 written reviews
- A higher share than 85% of Austin practices
- Middle Austin practice: 3%
- Most common complaints
- Pushed to have treatment they doubted20Charged more than they were told14Disorganized office11
- Of its 51 one- and two-star reviews since Oct 2023 · Read them below
- 4–5 star reviews
- 85%in the last 12 months, down from 90%
- Share of written reviews giving 4–5 stars
- Replies to reviews
- 24%of written reviews get a reply (9 of 71 one- and two-star)
- Fewer replies than 59% of Austin practices
- Middle Austin practice: 36%
- Licensed in Texas since
- 2025its longest-licensed confirmed dentist
- Licensed more recently than 97% of Austin dentists we list
- Middle Austin dentist: first licensed 2008
Who you'll see
A membership with service discounts
An annual membership costs under $300 and covers routine cleanings, according to reviewers. One reviewer also describes discounts of 30–50% on services.
Ways to pay
- Accepts payment plans (its business profile)
- Accepts credit cards, debit cards and mobile pay (its business profile)
- Accepts CareCredit (its website)
- Cherry financing (its website)
Parents bring children of different ages
Parents describe visits ranging from a toddler’s first cleaning to bringing four children at once.
What they can help with
Also listed on its website
-
Veneers & cosmetic
Listed on its business profile · 6 pages on its website · Listed category: Cosmetic dentist
-
Teeth whitening
Listed on its business profile · Listed category: Teeth whitening service · 5 pages on its website
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Emergency dentist
Listed on its business profile · Listed category: Emergency dental service · 4 pages on its website
-
Sedation & nervous patients
Listed on its business profile · 1 page on its website
Equipment and memberships
- Equipment and treatments on its website
- Low-Radiation Digital X-Rays
Your review of Swish Dental South
No account needed · read by us before it goes up
When you can go
- Open late
- until 6 pm, Monday and Tuesday
- 19% of Austin practices stay open to 6 pm or later
- Weekends
- Closed
Mon
9 am–6 pm
Tue
9 am–6 pm
Wed
8 am–5:30 pm
Thu
8 am–5:30 pm
Fri
8 am–5:30 pm
Sat
Closed
Sun
Closed
6a9a12p3p6p9p
Hours from its listing. Check when you call.
Getting there
3715 S 1st St Ste bAustin, TX 78704 Get directions
- Wheelchair-accessible entrance, parking and restroom
- LGBTQ+ friendly
Its business profile
In the practice's words
Its own business description
“Swish Dental is transforming the way dental care is done, with convenient locations throughout Austin, Texas. We offer a full range of services, including general, cosmetic, orthodontic, and family dentistry. …”
Ready to call?
Sources and dates
Business listing and reviews, Sep 2026 · swishsmiles.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · City of Austin planning areas