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General dentist · ST. Edwards

Daybreak Dental

3801 S Congress Ave #106, Austin, TX 78704

4.5+ stars in 250+ reviews Opening hours below
Call (737) 260-5087 Directions Website (daybreakdentalcare.com, opens in a new tab)

Reviews

4.5+ stars in 250+ reviews

4–5 stars: 95% · 1–2 stars: 4% · 330 written reviews

Last 12 months: 16 reviews · 69% 4–5 stars (was 96%) · Replies: 21% of reviews · 8 of 12 one- and two-star

91mention friendly, welcoming staff

19mention a clean office

13mention a gentle touch

Read what patients say (7 themes) ↓Write a review
  • Emergency
  • Offers sedation
  • Invisalign

Daybreak Dental in Austin

Mondays run from 10 am to 6 pm, a later finish than the 8 am to 4 pm it keeps Tuesday to Friday. Five reviewers who call themselves anxious patients write positively about their visits, and the parking is praised in five. Only 16 reviews were written in the past 12 months, 11 of them four- or five-star, so there is not much recent evidence.

Fact-checked · How we write these

What patients say

How the visit felt

13A gentle touch
10Explaining everything before doing it
7Gentle, thorough cleanings

Staff and office

91Friendly, welcoming staff
19A clean office
13An honest dentist

Who comes here

5Dental anxiety

How we count themes

How it compares in Austin

One- and two-star reviews
4%of 330 written reviews
A higher share than 59% of Austin practices
Middle Austin practice: 3%
Most common complaints
Charged more than they were told2
Disorganized office2
Payment, deposit or refund disputes2
Of its 8 one- and two-star reviews since Oct 2023 · Read them below
4–5 star reviews
69%in the last 12 months, down from 96%
Share of written reviews giving 4–5 stars
Replies to reviews
21%of written reviews get a reply (8 of 12 one- and two-star)
Fewer replies than 62% of Austin practices
Middle Austin practice: 36%
Licensed in Texas since
2020its longest-licensed confirmed dentist
Licensed more recently than 85% of Austin dentists we list
Middle Austin dentist: first licensed 2008

How we compare

What they can help with

Braces & Invisalign: how it works ShowFront teeth with braces, brackets joined by a wire, beside front teeth in a clear removable aligner tray.
Veneers & cosmetic: how it works ShowA front tooth with a veneer, a thin shell on the front surface only, beside a front tooth with a crown covering all of it above the gum.
Sedation & nervous patients: how it works ShowA scale of four sedation levels from most to least awake: minimal, moderate, deep and general anesthesia.

Also listed on its website

Sedation options

The Texas state licensing record lists Dr. Kate Plagenz as holding permits for nitrous oxide and level 1 sedation. Its website describes laughing gas and oral conscious sedation, with a driver required after oral sedation.

Dr. Kate Plagenz, DMD

  • Texas license active, first licensed Jun 2020
  • Dental school: Roesman University of Health Sciences, 2020
  • Holds a nitrous oxide (laughing gas) permit (since 2020) and a level 1 sedation permit (most recent 2020)

NPI 1982229183 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

Insurance billing disputes

Three bad reviews describe insurance-related billing disputes; two say the problems were difficult to resolve.

Why they were unhappy

  • Charged more than they were told2
    1 in the last 12 months
  • Disorganized office2
    2 in the last 12 months
  • Payment, deposit or refund disputes2
    1 in the last 12 months

One- and two-star reviews by quarter

Quarters · the last one partial

How we read these

Cost and paying

No prices on its website

Ways to pay

  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Accepts CareCredit (its website)
  • Third-party lender financing (its website)

Emergency care

Its website says someone is always on call and the office strives for same-day emergency care. It says emergency patients will not be turned away, regardless of when they call.

Equipment and memberships

Equipment and treatments on its website
Digital Impressions

Your review of Daybreak Dental

No account needed · read by us before it goes up

Write a review

When you can go

Open late
until 6 pm, Monday
19% of Austin practices stay open to 6 pm or later
Weekends
Closed

Hours from its listing. Check when you call.

Getting there

3801 S Congress Ave #106
Austin, TX 78704
Get directions
  • Wheelchair-accessible entrance, parking and restroom
  • LGBTQ+ friendly

Its business profile

In the practice's words

Its own business description

“At Daybreak Dental, our focus is to offer an authentic, transparent dental experience to the members of our community. We aim to serve each one of our patients with superior quality care so you have the confidence to be the very best you can be. …”

Need another dentist?

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Ready to call?

Call (737) 260-5087 Other Austin dentists

Sources and dates

Business listing and reviews, Sep 2026 · daybreakdentalcare.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · City of Austin planning areas

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