General dentist · Bouldin Creek
ATX Family Dental
1700 S 1st St, Austin, TX 78704
Reviews
4.5+ stars in 500+ reviews
4–5 stars: 96% · 1–2 stars: 3% · 732 written reviews
Last 12 months: 224 reviews · 98% 4–5 stars · Replies: 36% of reviews · 7 of 24 one- and two-star
221mention friendly, welcoming staff
54mention a modern, attractive office
42mention TV or films during treatment
- Emergency
- 9 insurers named
- Prices published
Reviewers mention small comforts during visits
The chair comes with distractions: 42 reviews mention TV or movies to take the mind off things, and 24 reviews describe small comforts like a blanket or headphones. Seven reviewers recommend it specifically to nervous people. It opens at 8 am on weekdays, closing at 5 pm Monday to Thursday and 4 pm on Friday.
Fact-checked · How we write these
What patients say
How the visit felt
Staff and office
Getting seen
Who comes here
Recurring concerns in bad reviews
Bad reviews read since October 2023 repeatedly raise insurance questions, higher bills and doubts about recommended treatment; some also describe work that failed or needed repair.
Why they were unhappy
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Insurance problems5None in the last 12 months
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Charged more than they were told41 in the last 12 months
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Pushed to have treatment they doubted41 in the last 12 months
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Work failed or had to be fixed32 in the last 12 months
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Payment, deposit or refund disputes2None in the last 12 months
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Prices felt too high21 in the last 12 months
One- and two-star reviews by quarter
Quarters · the last one partial
Cost and paying
Its website, Sep 2026
- New-patient exam special $299 Higher than 15 of the 20 other Austin practices that publish one (Sep 2026) Its new-patient exam special page
Ways to pay
- Payment plans (its website)
- Accepts credit cards, debit cards and mobile pay (its business profile)
- Names Ameritas, Anthem, Blue Cross Blue Shield, FEDVIP and 5 more (its website, not a network check)
- Accepts CareCredit (its website)
- Third-party lender financing (its website)
How it compares in Austin
- One- and two-star reviews
- 3%of 732 written reviews
- A higher share than 55% of Austin practices
- Middle Austin practice: 3%
- Most common complaints
- Insurance problems5Charged more than they were told4Pushed to have treatment they doubted4
- Of its 13 one- and two-star reviews since Oct 2023 · Read them below
- Replies to reviews
- 36%of written reviews get a reply (7 of 24 one- and two-star)
- About the same as most Austin practices
- Middle Austin practice: 36%
What they can help with
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Veneers & cosmetic
2 pages on its website · Listed on its business profile · Listed category: Cosmetic dentist
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Emergency dentist
Listed on its business profile · 1 page on its website · Listed category: Emergency dental service
Veneers & cosmetic: how it works Show
Also listed on its website
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Dental implants
1 page on its website
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Braces & Invisalign
1 page on its website
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Teeth whitening
Listed on its business profile · Listed category: Teeth whitening service
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Dentists for kids
1 page on its website · Listed category: Pediatric dentist
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Root canal
1 page on its website
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Sedation & nervous patients
Listed on its business profile
Equipment and memberships
- Equipment and treatments on its website
- Digital ImpressionsLow-Radiation Digital X-RaysUltrasonic Scaling Instrumentation
Urgent visits may shift the schedule
Its website says the practice makes time each day for urgent dental problems and may stay late or adjust appointments.
Your review of ATX Family Dental
No account needed · read by us before it goes up
When you can go
- Weekends
- Closed
Hours from its listing. Check when you call.
Getting there
1700 S 1st StAustin, TX 78704 Get directions
- Wheelchair-accessible entrance, parking, restroom and seating
- LGBTQ+ friendly
- Free parking lot
- On-site parking
Its business profile
In the practice's words
Its own business description
“At ATX Family Dental, we believe that modern dentistry includes personalized care, just as much as having advanced equipment. We’ve put a lot of thought into your visit so you feel informed, comfortable, and cared for. …”
Need another dentist?
-
Veneer Lounge Austin TX
0.3 mi · 5 stars in 20+ reviews
-
Smile 360
0.5 mi · 4.5+ stars in 100+ reviews
-
Breeze Dental
0.5 mi · 4.5+ stars in 500+ reviews
Ready to call?
Sources and dates
Business listing and reviews, Sep 2026 · atxfamilydental.com, Sep 2026 · City of Austin planning areas