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Orthodontist · Riverside

BLVD Dentistry & Orthodontics- Riverside

1920 E Riverside Dr Ste A140, Austin, TX 78741

4.5+ stars in 500+ reviews Opening hours below

Reviews

4.5+ stars in 500+ reviews

4–5 stars: 89% · 1–2 stars: 10% · 668 written reviews

Last 12 months: 132 reviews · 85% 4–5 stars (was 90%) · Replies: 31% of reviews · 1 of 65 one- and two-star

180mention friendly, welcoming staff

30mention a clean office

26mention explaining everything before doing it

  • Invisalign
  • 4 insurers named

Reviewers raise concerns about treatment advice

Treatment advice draws the largest share of complaints: 12 of its 30 one- and two-star reviews since October 2023 describe being pushed toward work the patient doubted. Five reviewers with sensitive teeth wrote positively about their visits, and five say staff made sure they had understood before going ahead. An orthodontist is registered with the state board at this office.

Fact-checked · How we write these

Trust in treatment recommendations

Fourteen reviewers say they trust the dentist not to recommend work they do not need.

How the visit felt

26Explaining everything before doing it
21Gentle, thorough cleanings
18A gentle touch

Staff and office

180Friendly, welcoming staff
30A clean office
14An honest dentist

Getting seen

7Easy, flexible scheduling
5Being thorough but quick

Who comes here

8Spanish or other languages spoken
5Sensitive teeth
5Paying without insurance

How we count themes

What unhappy patients say

Why they were unhappy

  • Pushed to have treatment they doubted12
    6 in the last 12 months
  • Disorganized office8
    5 in the last 12 months
  • Hard to get or keep an appointment5
    5 in the last 12 months
  • Rude or unhelpful front desk5
    4 in the last 12 months
  • Charged more than they were told4
    2 in the last 12 months
  • Refused care or dismissed from the practice4
    1 in the last 12 months

One- and two-star reviews by quarter

Quarters · the last one partial

How we read these

Who you'll see

Dr. Alisha Gaffney, DMD

  • Texas license active, first licensed Aug 2021
  • Dental school: Oregon Health and Science University, 2021
  • Holds a nitrous oxide (laughing gas) permit (since 2021)

NPI 1912675265 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

Dr. Athina Karatzea, DDS

  • Texas license active, first licensed Sep 2022
  • Dental school: the National and Kapodistrian Unviersity of Athens, 2016
  • Speaks Spanish (its website)

NPI 1023732724 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

One- and Two-Star Reviews and Newer Licenses

The share of one- and two-star reviews is higher than at most Austin dentists we list: 10%. Among dentists we could confirm, the earliest first-license date is 2021, more recently than at most Austin dentists we list.

One- and two-star reviews
10%of 668 written reviews
A higher share than 84% of Austin practices
Middle Austin practice: 3%
Most common complaints
Pushed to have treatment they doubted12
Disorganized office8
Hard to get or keep an appointment5
Of its 30 one- and two-star reviews since Oct 2023 · Read them below
4–5 star reviews
85%in the last 12 months, down from 90%
Share of written reviews giving 4–5 stars
Replies to reviews
31%of written reviews get a reply (1 of 65 one- and two-star)
Fewer replies than 53% of Austin practices
Middle Austin practice: 36%
Licensed in Texas since
2021its longest-licensed confirmed dentist
Licensed more recently than 87% of Austin dentists we list
Middle Austin dentist: first licensed 2008

How we compare

What they can help with

  • Braces & Invisalign

    Registered specialist with the state board · Specialist taxonomy in the NPI registry · Named for it

  • Root canal

    Registered specialist with the state board · Specialist taxonomy in the NPI registry · Listed category: Endodontist

  • Medicaid & low-cost

    Listed by Insure Kids Now

  • TMJ and night guards

    Registered specialist with the state board · Specialist taxonomy in the NPI registry

Braces & Invisalign: how it works ShowFront teeth with braces, brackets joined by a wire, beside front teeth in a clear removable aligner tray.
Root canal: how it works ShowRoot canal treatment in four steps: inflamed pulp, an opening in the top with the pulp cleaned out, the canals filled and sealed, then a crown on top.

Also listed on its website

  • Veneers & cosmetic

    Listed on its business profile · 3 pages on its website · Listed category: Cosmetic dentist

  • Teeth whitening

    Listed on its business profile · Listed category: Teeth whitening service · 3 pages on its website

  • Emergency dentist

    Listed on its business profile · 12 pages on its website

  • Sedation & nervous patients

    Listed on its business profile · 10 pages on its website

Cost and paying

No prices on its website

Ways to pay

  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Names Cigna, Delta Dental, MetLife, UnitedHealthcare (its website, not a network check)
  • Cherry financing (its website)
  • Third-party lender financing (its website)

A plan for people without insurance

Three reviewers mention a plan for people without dental insurance. One recalls it costing about $80 a year at the time.

Your review of BLVD Dentistry & Orthodontics- Riverside

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When you can go

Open late
until 6 pm, Monday
19% of Austin practices stay open to 6 pm or later
Weekends
Closed

Hours from its listing. Check when you call.

Getting there

1920 E Riverside Dr Ste A140
Austin, TX 78741
Get directions
  • Wheelchair-accessible parking and restroom
  • LGBTQ+ friendly

Its business profile

In the practice's words

Its own business description

“BLVD Dentistry & Orthodontics- Riverside transforms the way dental care is offered to you. We are your reliable dentist in Austin, TX, providing dental implants, cosmetic bonding, emergency dentistry, oral surgery, and more. …”

Need another dentist?

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Sources and dates

Business listing and reviews, Sep 2026 · blvddentistry.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · City of Austin planning areas