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General dentist · East Cesar Chavez

Swish Dental East 4th

1800E E 4th St Unit 136, Austin, TX 78702, United States

4.5+ stars in 500+ reviews Opening hours below
Call (512) 961-8817 Directions Website (swishsmiles.com, opens in a new tab)

Reviews

4.5+ stars in 500+ reviews

4–5 stars: 90% · 1–2 stars: 9% · 448 written reviews

Last 12 months: 108 reviews · 85% 4–5 stars (was 92%) · Replies: 29% of reviews · 4 of 40 one- and two-star

128mention friendly, welcoming staff

29mention a clean office

22mention gentle, thorough cleanings

Read what patients say (7 themes) ↓Write a review
  • Sedation permit (TX board)

Some recent reviewers mention treatment pressure

Pressure to accept treatment is the complaint in 10 of its 30 one- and two-star reviews since October 2023, five of them posted in the past 12 months. After a single good visit, ten reviewers say they look forward to returning. A TV or movie to watch in the chair is mentioned in 15 reviews.

Fact-checked · How we write these

What patients say

How the visit felt

22Gentle, thorough cleanings
15Explaining everything before doing it
13Comfort touches like blankets and headphones

Staff and office

128Friendly, welcoming staff
29A clean office
15TV or films during treatment

Who comes here

5Dental anxiety

How we count themes

Billing and Treatment Concerns

Among the one- and two-star reviews read since October 2023, concerns span billing, the visit itself and work that later failed or needed redoing.

Why they were unhappy

  • Pushed to have treatment they doubted10
    5 in the last 12 months
  • Insurance problems6
    4 in the last 12 months
  • Charged more than they were told4
    None in the last 12 months
  • Rough or painful treatment4
    2 in the last 12 months
  • Rushed visit4
    2 in the last 12 months
  • Work failed or had to be fixed4
    1 in the last 12 months

One- and two-star reviews by quarter

Quarters · the last one partial

How we read these

A Higher Share of Bad Reviews

One- and two-star reviews make up 9% of its reviews with comments, a higher share than at most Austin practices we list.

One- and two-star reviews
9%of 448 written reviews
A higher share than 82% of Austin practices
Middle Austin practice: 3%
Most common complaints
Pushed to have treatment they doubted10
Insurance problems6
Charged more than they were told4
Of its 30 one- and two-star reviews since Oct 2023 · Read them below
4–5 star reviews
85%in the last 12 months, down from 92%
Share of written reviews giving 4–5 stars
Replies to reviews
29%of written reviews get a reply (4 of 40 one- and two-star)
Fewer replies than 55% of Austin practices
Middle Austin practice: 36%
Licensed in Texas since
2019its longest-licensed confirmed dentist
Licensed more recently than 82% of Austin dentists we list
Middle Austin dentist: first licensed 2008

How we compare

Who you'll see

Dr. Andrew Hatashima

  • Texas license active, first licensed Feb 2019
  • Dental school: Temple University, 2016
  • Holds a nitrous oxide (laughing gas) permit (since 2020) and a level 1 sedation permit (most recent 2020)

NPI 1316475833 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

Membership Plan Pricing

Its group’s website says the Swish Smile Membership starts at $289 a year and includes exams, X-rays, cleanings and whitening.

Ways to pay

  • Accepts payment plans (its business profile)
  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Accepts CareCredit (its website)
  • Cherry financing (its website)

What they can help with

  • Sedation & nervous patients

    A confirmed dentist holds a Texas board sedation permit · Listed on its business profile · 1 page on its website

Sedation & nervous patients: how it works ShowA scale of four sedation levels from most to least awake: minimal, moderate, deep and general anesthesia.

Also listed on its website

  • Braces & Invisalign

    Federal Open Payments records link a confirmed dentist to the treatment's maker · Listed category: Orthodontist · 10 pages on its website

  • Veneers & cosmetic

    Listed on its business profile · 6 pages on its website · Listed category: Cosmetic dentist

  • Teeth whitening

    Listed on its business profile · Listed category: Teeth whitening service · 5 pages on its website

  • Emergency dentist

    Listed on its business profile · Listed category: Emergency dental service · 4 pages on its website

Oral Surgery at East 4th

Several reviewers describe wisdom tooth removal, implant surgery or other oral surgery at East 4th; one names Dr. Briggs as the surgeon.

Equipment and memberships

Equipment and treatments on its website
Low-Radiation Digital X-Rays

Your review of Swish Dental East 4th

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Write a review

When you can go

Open late
until 6 pm, Monday and Tuesday
19% of Austin practices stay open to 6 pm or later
Weekends
Closed

Hours from its listing. Check when you call.

Getting there

1800E E 4th St Unit 136
Austin, TX 78702, United States
Get directions
  • Wheelchair-accessible entrance, parking and restroom
  • Free parking lot

Its business profile

In the practice's words

Its own business description

“Swish Dental is transforming the way dental care is done, with convenient locations throughout Austin, Texas. We offer a full range of services, including general, cosmetic, orthodontic, and family dentistry. …”

Need another dentist?

See all 317 Austin practices for sedation & nervous patients →

Ready to call?

Call (512) 961-8817 Other Austin dentists

Sources and dates

Business listing and reviews, Sep 2026 · swishsmiles.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · City of Austin planning areas

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