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General dentist · Rosedale

Ideal Dental Central Austin

3500 Jefferson St #106, Austin, TX 78731

4.5+ stars in 250+ reviews Opening hours below
Call (512) 451-0101 Directions Website (myidealdental.com, opens in a new tab)

Reviews

4.5+ stars in 250+ reviews

4–5 stars: 85% · 1–2 stars: 13% · 287 written reviews

Last 12 months: 63 reviews · 90% 4–5 stars (was 83%) · Replies: 73% of reviews · 27 of 38 one- and two-star

95mention friendly, welcoming staff

12mention a clean office

8mention explaining everything before doing it

Read what patients say (5 themes) ↓Write a review
  • Sedation permit (TX board)
  • 1 insurer named

Ideal Dental Central Austin at a glance

Saturday hours, 9 am to 3 pm, help anyone who can't get away during the week. Ninety-five reviews mention friendly staff. Of its 16 one- and two-star reviews since October 2023, four describe a long wait past the appointment time and four describe work that failed or had to be fixed.

Fact-checked · How we write these

Reviewers mention appointment, billing, and front desk problems

Some bad reviews we read from October 2023 onward mention trouble keeping appointments, payment disputes, and unhelpful front-desk interactions.

Why they were unhappy

  • Long wait past the appointment time4
    1 in the last 12 months
  • Pushed to have treatment they doubted4
    1 in the last 12 months
  • Work failed or had to be fixed4
    2 in the last 12 months
  • Rude or unhelpful front desk3
    1 in the last 12 months
  • Hard to get or keep an appointment2
    2 in the last 12 months
  • Payment, deposit or refund disputes2
    1 in the last 12 months

One- and two-star reviews by quarter

Quarters · the last one partial

How we read these

What patients say

How the visit felt

8Explaining everything before doing it
8A gentle touch

Staff and office

95Friendly, welcoming staff
12A clean office
5Knowledgeable staff

How we count themes

One- and two-star reviews

Its share of one- and two-star reviews is among the highest of the Austin practices we list.

One- and two-star reviews
13%of 287 written reviews
A higher share than 90% of Austin practices
Middle Austin practice: 3%
Most common complaints
Long wait past the appointment time4
Pushed to have treatment they doubted4
Work failed or had to be fixed4
Of its 16 one- and two-star reviews since Oct 2023 · Read them below
4–5 star reviews
90%in the last 12 months, up from 83%
Share of written reviews giving 4–5 stars
Replies to reviews
73%of written reviews get a reply (27 of 38 one- and two-star)
More replies than 74% of Austin practices
Middle Austin practice: 36%
Open Saturdays
Yesopen Saturdays
Licensed in Texas since
2017its longest-licensed confirmed dentist
Licensed more recently than 73% of Austin dentists we list
Middle Austin dentist: first licensed 2008

How we compare

Who you'll see

Dr. Jerry Chiu, DDS

  • Texas license active, first licensed Feb 2017
  • Dental school: Columbia University, 2013
  • Training: Oral and maxillofacial surgery residency at Medstar Washington Hospital Center (its website)
  • Holds a nitrous oxide (laughing gas) permit (since 2017) and sedation permits for levels 1 to 4 (most recent 2017)

NPI 1083955264 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

Wisdom teeth and oral surgery

The state board and national provider registry list specialist registrations for wisdom teeth and oral surgery at this practice.

Sedation & nervous patients: how it works ShowA scale of four sedation levels from most to least awake: minimal, moderate, deep and general anesthesia.

Cost and paying

No prices on its website

Ways to pay

  • Accepts credit cards and debit cards (its business profile)
  • Names Cigna (its website, not a network check)
  • Accepts CareCredit (its website)

Equipment and memberships

Memberships
Board Certified PeriodontistMember, American Academy of PeriodontologyDiamond Invisalign Provider status

Your review of Ideal Dental Central Austin

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Write a review

When you can go

Saturday
9 am–3 pm
12% of Austin practices open on Saturdays

Hours from its listing. Check when you call.

Getting there

3500 Jefferson St #106
Austin, TX 78731
Get directions
  • Wheelchair-accessible entrance, parking and restroom

Its business profile

In the practice's words

Its own business description

“Ideal Dental Central Austin provides comprehensive dental care and delivers personalized, comfortable treatment for all ages. Our experienced team provides general dentistry, implants, root canals, crowns, Invisalign®, orthodontics, and emergency care. …”

Need another dentist?

See all 37 Austin practices for wisdom teeth & oral surgery →

Ready to call?

Call (512) 451-0101 Other Austin dentists

Sources and dates

Business listing and reviews, Sep 2026 · myidealdental.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · City of Austin planning areas

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