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Oral surgeon · West University

Midtown Oral and Maxillofacial Surgery

901 W 38th St #410, Austin, TX 78705

4+ stars in 100+ reviews Opening hours below
Call (512) 992-1378 Directions Website (midtownomsatx.com, opens in a new tab)

Reviews

4+ stars in 100+ reviews

4–5 stars: 73% · 1–2 stars: 24% · 100 written reviews

Last 12 months: 35 reviews · 80% 4–5 stars (was 69%) · Replies: 11% of reviews · 1 of 24 one- and two-star

8mention friendly, welcoming staff

5mention explaining everything before doing it

Read what patients say (2 themes) ↓Write a review
  • Sedation permit (TX board)
  • Kids

Reviewers report phone concerns as ratings improve

An oral surgery practice whose ratings have risen: 80% of its reviews in the last 12 months are four- or five-star, up from 69% before. Nine of its 17 one- and two-star reviews since October 2023 describe phones not answered or calls not returned, six of them in the last 12 months. Five reviewers say everything was explained to them.

Fact-checked · How we write these

Who you'll see

Dr. Amy Mcfarling

  • Texas license active, first licensed Nov 2018
  • Dental school: Uc--san Francisco, 2017
  • Training: OMS residency and general surgery internship at UT Health Science Center in San Antonio; Board-Certified in Oral and Maxillofacial Surgery (its website)
  • Holds a nitrous oxide (laughing gas) permit (since 2023) and sedation permits for levels 1 to 4 (most recent 2023)

NPI 1255866596 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

Dr. Luke Tibbitts, DDS

  • Texas license active, first licensed Apr 2022
  • Dental school: UT Health San Antonio School of Dentistry, 2017
  • Training: Internship at University of Kentucky; Residency in Oral & Maxillofacial Surgery at the University of Kentucky; Board-Certified, American Board of Oral & Maxillofacial Surgery (its website)
  • Holds a nitrous oxide (laughing gas) permit (since 2023) and sedation permits for levels 1 to 4 (most recent 2023)

NPI 1013448885 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

Dr. Nolan Jenkins, DDS

  • Texas license active, first licensed Sep 2018
  • Dental school: University of Oklahoma Health Science Center, 2013
  • Training: Internship at Carle Foundation Hospital Champaign-Urbana; Residency in Oral and Maxillofacial Surgery at Carle Foundation Hospital Champaign-Urbana; Board-Certified, American Board of Oral & Maxillofacial Surgery (its website)
  • Holds a nitrous oxide (laughing gas) permit (since 2018) and sedation permits for levels 1 to 4 (most recent 2018)

NPI 1124456363 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

Complaints in one- and two-star reviews since Oct 2023

Among complaints from the past 12 months, front-desk interactions and office organization still came up, while appointment problems did not.

Why they were unhappy

  • Phones not answered or calls not returned9
    6 in the last 12 months
  • Rude or unhelpful front desk5
    2 in the last 12 months
  • Hard to get or keep an appointment4
    None in the last 12 months
  • Disorganized office3
    2 in the last 12 months
  • Insurance problems3
    None in the last 12 months
  • Refused care or dismissed from the practice2
    None in the last 12 months

One- and two-star reviews by quarter

Quarters · the last one partial

How we read these

A high share of bad reviews

Its 24% share of one- and two-star reviews is among the highest of the Austin practices we list.

One- and two-star reviews
24%of 100 written reviews
A higher share than 95% of Austin practices
Middle Austin practice: 3%
Most common complaints
Phones not answered or calls not returned9
Rude or unhelpful front desk5
Hard to get or keep an appointment4
Of its 17 one- and two-star reviews since Oct 2023 · Read them below
4–5 star reviews
80%in the last 12 months, up from 69%
Share of written reviews giving 4–5 stars
Replies to reviews
11%of written reviews get a reply (1 of 24 one- and two-star)
Fewer replies than 70% of Austin practices
Middle Austin practice: 36%
Licensed in Texas since
2018its longest-licensed confirmed dentist
Licensed more recently than 78% of Austin dentists we list
Middle Austin dentist: first licensed 2008

How we compare

Specialists for surgery and children

State and national provider records list specialist registrations here for wisdom teeth and oral surgery, as well as care for children.

Sedation & nervous patients: how it works ShowA scale of four sedation levels from most to least awake: minimal, moderate, deep and general anesthesia.

Also listed on its website

Steps before IV sedation

Before IV sedation, the website says patients need a pre-op consultation and exam, at least eight hours without food or drink, and an adult to drive them home. It also asks them to report medical conditions and medications.

Cost and paying

No prices on its website

Ways to pay

  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Takes Discover, Mastercard and Visa (its website)

What patients say

How the visit felt

5Explaining everything before doing it

Staff and office

8Friendly, welcoming staff

How we count themes

Your review of Midtown Oral and Maxillofacial Surgery

No account needed · read by us before it goes up

Write a review

When you can go

Weekends
Closed

Hours from its listing. Check when you call.

Getting there

901 W 38th St #410
Austin, TX 78705
Get directions
  • Wheelchair-accessible entrance, parking and restroom

Its business profile

Need another dentist?

See all 37 Austin practices for wisdom teeth & oral surgery →

Ready to call?

Call (512) 992-1378 Other Austin dentists

Sources and dates

Business listing and reviews, Sep 2026 · midtownomsatx.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · City of Austin planning areas

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