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General dentist · Heritage Hills

myDental at Norwood Park

1045 Norwood Park Blvd Ste 103, Austin, TX 78753

4.5+ stars in 1,000+ reviews Opening hours below
Call (512) 815-3520 Directions Website (mydental.com, opens in a new tab)

Reviews

4.5+ stars in 1,000+ reviews

4–5 stars: 98% · 1–2 stars: 2% · 993 written reviews

Last 12 months: 259 reviews · 100% 4–5 stars · Replies: 3% of reviews · 19 of 19 one- and two-star

222mention Spanish or other languages spoken

191mention friendly, welcoming staff

48mention a clean office

Read what patients say (9 themes) ↓Write a review
  • Emergency
  • Sedation permit (TX board)
  • Medicaid & CHIP (DentaQuest, MCNA)
  • 14 insurers named

Saturday Hours and Reviewers’ Reports of Gentle Care

Saturday opening, 9 am to 3 pm, adds to weekday hours that run until 6 pm, which helps anyone who can't get away from work during the week. A kind, sweet sort of gentleness is described in 14 reviews, and seven name the hygienist or dentist they found gentle. Twenty reviews describe a nervous patient who was helped to relax.

Fact-checked · How we write these

What patients say

How the visit felt

27Explaining everything before doing it
20Putting nervous patients at ease
13A gentle touch

Staff and office

191Friendly, welcoming staff
48A clean office
14A kind, gentle manner

Who comes here

222Spanish or other languages spoken
8Being great with kids
7Dental anxiety

How we count themes

Few Replies Across All Reviews

The practice replies to 3% of its reviews with comments, below most Austin practices we list. All 19 of its one- or two-star reviews have a reply.

One- and two-star reviews
2%of 993 written reviews
A lower share than 61% of Austin practices
Middle Austin practice: 3%
Most common complaints
Payment, deposit or refund disputes2
Of its 5 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
3%of written reviews get a reply (19 of 19 one- and two-star)
Fewer replies than 81% of Austin practices
Middle Austin practice: 36%
Open Saturdays
Yesopen Saturdays
Licensed in Texas since
2022its longest-licensed confirmed dentist
Licensed more recently than 89% of Austin dentists we list
Middle Austin dentist: first licensed 2008

How we compare

Sedation Permits for Dr. Lee

State records authorize Dr. Alex Lee to use laughing gas and level 1 sedation. Those permits do not mean either option is offered at every visit.

Dr. Alex Lee, DMD

  • Texas license active, first licensed Apr 2022
  • Dental school: Tufts University School of Medicine, 2021
  • Holds a nitrous oxide (laughing gas) permit (since 2022) and a level 1 sedation permit (most recent 2022)

NPI 1255913273 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

Children's Medicaid and CHIP Plans

Insure Kids Now names these as children's dental plans; it does not say whether adults on Medicaid are seen.

Medicaid & CHIP (children)

DentaQuest (CHIP, Medicaid) · MCNA Dental (Medicaid) · Traditional Medicaid · United Healthcare Dental (Medicaid)

Insure Kids Now, Texas, updated Jul 2026

Ways to pay

  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Names Aetna, Ameritas, Assurant, Blue Cross Blue Shield and 10 more (its website, not a network check)
  • Accepts CareCredit (its website)
  • Cherry financing (its website)
  • Sunbit financing (its website)

What they can help with

  • Veneers & cosmetic

    Listed on its business profile · Listed category: Cosmetic dentist · 4 pages on its website

  • Emergency dentist

    Listed on its business profile · Listed category: Emergency dental service · 12 pages on its website

  • Sedation & nervous patients

    A confirmed dentist holds a Texas board sedation permit · Listed on its business profile · 3 pages on its website

  • Medicaid & low-cost

    Listed by Insure Kids Now for DentaQuest and MCNA Dental and Traditional Medicaid and United Healthcare Dental (Texas, updated Jul 2026) · Its website says it accepts Medicaid / CHIP

Veneers & cosmetic: how it works ShowA front tooth with a veneer, a thin shell on the front surface only, beside a front tooth with a crown covering all of it above the gum.
Sedation & nervous patients: how it works ShowA scale of four sedation levels from most to least awake: minimal, moderate, deep and general anesthesia.

Also listed on its website

Payment Disputes in Bad Reviews

Payment disputes recur in the one- and two-star reviews read since Oct 2023.

Why they were unhappy

  • Payment, deposit or refund disputes2
    None in the last 12 months

One- and two-star reviews by quarter

Quarters · the last one partial

How we read these

Equipment and memberships

Equipment and treatments on its website
Digital ImpressionsLow-Radiation Digital X-Rays
Memberships
Board Certified Periodontist

Your review of myDental at Norwood Park

No account needed · read by us before it goes up

Write a review

When you can go

Open late
until 6 pm, Monday to Friday
19% of Austin practices stay open to 6 pm or later
Saturday
9 am–3 pm
12% of Austin practices open on Saturdays

Hours from its listing. Check when you call.

Getting there

1045 Norwood Park Blvd Ste 103
Austin, TX 78753
Get directions
  • Wheelchair-accessible entrance, parking and restroom
  • LGBTQ+ friendly

Its business profile

In the practice's words

Its own business description

“myDental provides exceptional, affordable dental care for children and adults of all ages in a comfortable, relaxing, and pressure-free setting. Your well-being is our highest priority, and our friendly, attentive staff is dedicated to delivering truly personalized care.”

Need another dentist?

See all 202 Austin practices for veneers & cosmetic →

Ready to call?

Call (512) 815-3520 Other Austin dentists

Sources and dates

Business listing and reviews, Sep 2026 · mydental.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · Insure Kids Now, updated Jul 2026 · City of Austin planning areas

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