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General dentist · Mueller

Swish Dental - Mueller Family

2604 Aldrich St Ste a, Austin, TX 78723, United States

4.5+ stars in 500+ reviews Opening hours below
Call (512) 843-7768 Directions Website (swishsmiles.com, opens in a new tab)

Reviews

4.5+ stars in 500+ reviews

4–5 stars: 88% · 1–2 stars: 11% · 422 written reviews

Last 12 months: 112 reviews · 89% 4–5 stars · Replies: 32% of reviews · 8 of 45 one- and two-star

127mention friendly, welcoming staff

23mention a clean office

18mention TV or films during treatment

Read what patients say (8 themes) ↓Write a review
  • Sedation permit (TX board)

Reviewers praise comfort touches amid recurring concerns

Disorganization is the most common complaint, raised in 12 of its 32 one- and two-star reviews since October 2023; four of those came in the past year. Comfort extras get attention: 18 reviews mention TV or movies during treatment, and 14 reviews describe small touches such as a blanket, pillow or warm towel. Nine reviewers say one good visit left them looking forward to the next.

Fact-checked · How we write these

What patients say

How the visit felt

14Comfort touches like blankets and headphones
14Explaining everything before doing it
14Gentle, thorough cleanings

Staff and office

127Friendly, welcoming staff
23A clean office
18TV or films during treatment

Who comes here

7Spanish or other languages spoken

Why patients came

6Coming in with a broken or chipped tooth

How we count themes

Reviewers report billing and treatment concerns

Beyond the organizational complaints, some bad reviews describe bills exceeding what people were told and rough or painful treatment.

Why they were unhappy

  • Disorganized office12
    4 in the last 12 months
  • Pushed to have treatment they doubted9
    2 in the last 12 months
  • Refused care or dismissed from the practice6
    2 in the last 12 months
  • Charged more than they were told5
    2 in the last 12 months
  • Rough or painful treatment5
    2 in the last 12 months
  • Rude or unhelpful front desk5
    2 in the last 12 months

One- and two-star reviews by quarter

Quarters · the last one partial

How we read these

Who you'll see

Dr. Anastasia Compton, DDS

  • Texas license active, first licensed Jul 2025
  • Dental school: University of Missouri-Kansas City, 2025
  • Holds a nitrous oxide (laughing gas) permit (since 2025)

NPI 1992592109 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

Dr. Andrew Hatashima

  • Texas license active, first licensed Feb 2019
  • Dental school: Temple University, 2016
  • Holds a nitrous oxide (laughing gas) permit (since 2020) and a level 1 sedation permit (most recent 2020)

NPI 1316475833 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

Bad-review share above the city norm

The share of one- and two-star reviews is well above the city norm, putting the recurring concerns in the summary in a broader context.

One- and two-star reviews
11%of 422 written reviews
A higher share than 86% of Austin practices
Middle Austin practice: 3%
Most common complaints
Disorganized office12
Pushed to have treatment they doubted9
Refused care or dismissed from the practice6
Of its 32 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
32%of written reviews get a reply (8 of 45 one- and two-star)
Fewer replies than 53% of Austin practices
Middle Austin practice: 36%
Licensed in Texas since
2019its longest-licensed confirmed dentist
Licensed more recently than 82% of Austin dentists we list
Middle Austin dentist: first licensed 2008

How we compare

What they can help with

  • Sedation & nervous patients

    A confirmed dentist holds a Texas board sedation permit; another holds a nitrous oxide permit · Listed on its business profile · 1 page on its website

Sedation & nervous patients: how it works ShowA scale of four sedation levels from most to least awake: minimal, moderate, deep and general anesthesia.

Also listed on its website

  • Dental implants

    Federal Open Payments records link a confirmed dentist to the treatment's maker · Listed category: Dental implants provider · 5 pages on its website

  • Braces & Invisalign

    Federal Open Payments records link a confirmed dentist to the treatment's maker · Listed category: Orthodontist · 10 pages on its website

  • Veneers & cosmetic

    Listed on its business profile · 6 pages on its website · Listed category: Cosmetic dentist

  • Teeth whitening

    Listed on its business profile · Listed category: Teeth whitening service · 5 pages on its website

  • Emergency dentist

    Listed on its business profile · Listed category: Emergency dental service · 4 pages on its website

Cost and paying

No prices on its website

Ways to pay

  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Accepts CareCredit (its website)
  • Cherry financing (its website)

First visits and scheduling

A new-patient visit may not include a cleaning, which some reviewers say they had to schedule separately. Others describe reminder mix-ups and appointment changes; accounts of care for young children vary, from child-friendly visits to age-related limits or a referral.

Equipment and memberships

Equipment and treatments on its website
Low-Radiation Digital X-Rays

Your review of Swish Dental - Mueller Family

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Write a review

When you can go

Open late
until 6 pm, Monday and Tuesday
19% of Austin practices stay open to 6 pm or later
Weekends
Closed

Hours from its listing. Check when you call.

Getting there

2604 Aldrich St Ste a
Austin, TX 78723, United States
Get directions
  • Wheelchair-accessible entrance, parking and restroom
  • LGBTQ+ friendly

Its business profile

In the practice's words

Its own business description

“Swish Dental is transforming the way dental care is done, with convenient locations throughout Austin, Texas. We offer a full range of services, including general, cosmetic, orthodontic, and family dentistry. …”

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Ready to call?

Call (512) 843-7768 Other Austin dentists

Sources and dates

Business listing and reviews, Sep 2026 · swishsmiles.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · City of Austin planning areas

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