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General dentist · Hancock

Castle Dental & Orthodontics - Austin, TX (Central Austin)

1000 E 41st St #230, Austin, TX 78751, United States

4+ stars in 250+ reviews Opening hours below
Call (512) 458-3600 Directions Website (castledental.com, opens in a new tab)

Reviews

4+ stars in 250+ reviews

4–5 stars: 69% · 1–2 stars: 27% · 330 written reviews

Last 12 months: 64 reviews · 73% 4–5 stars (was 68%) · Replies: 73% of reviews · 79 of 89 one- and two-star

78mention friendly, welcoming staff

8mention a clean office

6mention gentle, thorough cleanings

Read what patients say (5 themes) ↓Write a review
  • Sedation permit (TX board)

Reviewers report long waits and appointment problems

Long waits past the appointment time appear in 18 of its 46 one- and two-star reviews since October 2023, and 15 describe trouble getting or keeping an appointment, so it makes sense to leave slack in your day. It is open 8 am to 5 pm on weekdays. Six reviews see the staff as knowledgeable about treatment.

Fact-checked · How we write these

What unhappy patients say

Why they were unhappy

  • Long wait past the appointment time18
    4 in the last 12 months
  • Hard to get or keep an appointment15
    7 in the last 12 months
  • Rude or unhelpful front desk12
    5 in the last 12 months
  • Disorganized office7
    4 in the last 12 months
  • Charged more than they were told6
    3 in the last 12 months
  • Cleanliness or safety concerns6
    3 in the last 12 months

One- and two-star reviews by quarter

Quarters · the last one partial

How we read these

Reviewers mention gentle cleanings and accommodation

Gentle, thorough cleanings come up in six reviews. A reviewer also says hygienist Sheila cleaned her adult autistic son’s teeth after months of searching for someone who could accommodate him.

How the visit felt

6Gentle, thorough cleanings

Staff and office

78Friendly, welcoming staff
8A clean office
6Knowledgeable staff

Why patients came

5Coming in with an abscess or swelling

How we count themes

A high share of bad reviews

One- and two-star reviews make up 27% of its reviews with comments, among the highest shares among Austin practices we list.

One- and two-star reviews
27%of 330 written reviews
A higher share than 97% of Austin practices
Middle Austin practice: 3%
Most common complaints
Long wait past the appointment time18
Hard to get or keep an appointment15
Rude or unhelpful front desk12
Of its 46 one- and two-star reviews since Oct 2023 · Read them below
4–5 star reviews
73%in the last 12 months, up from 68%
Share of written reviews giving 4–5 stars
Replies to reviews
73%of written reviews get a reply (79 of 89 one- and two-star)
More replies than 73% of Austin practices
Middle Austin practice: 36%
Licensed in Texas since
2011its longest-licensed confirmed dentist
Licensed more recently than 56% of Austin dentists we list
Middle Austin dentist: first licensed 2008

How we compare

Who you'll see

Dr. Samir Momin, DDS

  • Texas license active, first licensed Jul 2011
  • Dental school: University of Southern California, 2011
  • Holds a nitrous oxide (laughing gas) permit (since 2012) and a level 1 sedation permit (most recent 2012)

NPI 1619259934 · Texas State Board of Dental Examiners, checked Sep 2026 · named on its business listing

What they can help with

Sedation & nervous patients: how it works ShowA scale of four sedation levels from most to least awake: minimal, moderate, deep and general anesthesia.

Also listed on its website

  • Braces & Invisalign

    Named for it · Federal Open Payments records link a confirmed dentist to the treatment's maker · 7 pages on its website

Some reviewers describe cost uncertainty

Some reviewers describe trouble getting estimates before visits and fees that differed from what they expected.

Ways to pay

  • Accepts credit cards and debit cards (its business profile)
  • Accepts CareCredit (its website)

Your review of Castle Dental & Orthodontics - Austin, TX (Central Austin)

No account needed · read by us before it goes up

Write a review

When you can go

Weekends
Closed

Hours from its listing. Check when you call.

Getting there

1000 E 41st St #230
Austin, TX 78751, United States
Get directions
  • Wheelchair-accessible entrance, parking and restroom

Its business profile

Need another dentist?

See all 37 Austin practices for wisdom teeth & oral surgery →

Ready to call?

Call (512) 458-3600 Other Austin dentists

Sources and dates

Business listing and reviews, Sep 2026 · castledental.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · City of Austin planning areas

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