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General dentist · Jollyville

Northwest Hills Smiles, PA

8500 Bluffstone Cove B101, Austin, TX 78759

4.5+ stars in 100+ reviews Opening hours below
Call (512) 345-4998 Directions Website (nwhsmiles.com, opens in a new tab)

Reviews

4.5+ stars in 100+ reviews

4–5 stars: 96% · 1–2 stars: 4% · 136 written reviews

Last 12 months: 15 reviews · 87% 4–5 stars (was 97%) · Replies: 56% of reviews · 4 of 6 one- and two-star

29mention friendly, welcoming staff

7mention gentle, thorough cleanings

6mention an honest dentist

Read what patients say (4 themes) ↓Write a review

Closed Fridays and weekends

A Monday-to-Thursday practice, open 7:30 am to 3:30 pm, which works for early starters rather than anyone needing an evening slot. Gentle, thorough cleanings are described in seven reviews. Recent evidence is thin, with only 15 written reviews in the last 12 months, 13 of them four- or five-star.

Fact-checked · How we write these

Nitrous oxide permits

Texas records show Dr. Jacquelyn Vo and Dr. Shana Atassi each hold nitrous oxide permits. A permit means the state allows it; it does not mean the office offers it at every visit.

Dr. Jacquelyn Vo, DDS

  • Dental school: Baylor College of Dentistry, 2003
  • Holds a nitrous oxide (laughing gas) permit (since 2003)

NPI 1356353882 · Texas State Board of Dental Examiners, checked Sep 2026 · named on its business listing

Dr. Shana Atassi, DDS

  • Texas license active, first licensed Jul 2000
  • Dental school: UTHealth Houston School of Dentistry, 2000
  • Holds a nitrous oxide (laughing gas) permit (since 2000)

NPI 1013132026 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

How it compares in Austin

One- and two-star reviews
4%of 136 written reviews
A higher share than 66% of Austin practices
Middle Austin practice: 3%
Most common complaints
Insurance problems2
Charged more than they were told1
Hard to get or keep an appointment1
Of its 3 one- and two-star reviews since Oct 2023 · Read them below
4–5 star reviews
87%in the last 12 months, down from 97%
Share of written reviews giving 4–5 stars
Replies to reviews
56%of written reviews get a reply (4 of 6 one- and two-star)
More replies than 63% of Austin practices
Middle Austin practice: 36%
Licensed in Texas since
2000its longest-licensed confirmed dentist
Licensed longer than 70% of Austin dentists we list
Middle Austin dentist: first licensed 2008

How we compare

Reviewers trust the dentist’s recommendations

Six reviewers say they trust the dentist not to recommend work they do not need.

How the visit felt

7Gentle, thorough cleanings
5A gentle touch

Staff and office

29Friendly, welcoming staff
6An honest dentist

How we count themes

Insurance concerns recur in bad reviews

Insurance problems recur in the bad reviews we read since October 2023. A complaint also describes a bill that exceeded what the patient had been told.

Why they were unhappy

  • Insurance problems2
    2 in the last 12 months
  • Charged more than they were told1
    1 in the last 12 months
  • Hard to get or keep an appointment1
    None in the last 12 months

How we read these

What they can help with

  • Teeth whitening

    Listed on its business profile · Listed category: Teeth whitening service · 1 page on its website

Also listed on its website

How after-hours emergencies are handled

For after-hours emergencies, the website directs existing patients to email their dentist and other patients to email the office.

Cost and paying

No prices on its website

Ways to pay

  • Accepts credit cards, debit cards and mobile pay (its business profile)

Your review of Northwest Hills Smiles, PA

No account needed · read by us before it goes up

Write a review

When you can go

Opens early
7:30 am, Monday to Thursday
30% of Austin practices open before 8 am
Closed
Friday, and weekends

Hours from its listing. Check when you call.

Getting there

8500 Bluffstone Cove B101
Austin, TX 78759
Get directions
  • Wheelchair-accessible entrance, parking, restroom and elevator
  • LGBTQ+ friendly
  • Free parking lot
  • On-site parking

Its business profile

In the practice's words

Its own business description

“We're here to help you get your best Honest. Healthy. Smiles.”

Need another dentist?

See all 87 Austin practices for teeth whitening →

Ready to call?

Call (512) 345-4998 Other Austin dentists

Sources and dates

Business listing and reviews, Sep 2026 · nwhsmiles.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry

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