Skip to main content
toothlocal

General dentist · Central Northwest

Arc Dental (Kelly Zhao DDS)

4212 Ella Blvd, Houston, TX 77018

4.5+ stars in 250+ reviews Opening hours below
Call (832) 410-1000 Directions Website (arcdentalhouston.com, opens in a new tab)

Reviews

4.5+ stars in 250+ reviews

4–5 stars: 96% · 1–2 stars: 4% · 314 written reviews

Last 12 months: 13 reviews · 46% 4–5 stars (was 98%) · Replies: 1% of reviews · 0 of 14 one- and two-star

104mention friendly, welcoming staff

33mention a clean office

13mention TV or films during treatment

Read what patients say (7 themes) ↓Write a review
  • Sedation permit (TX board)
  • Medicaid & CHIP (MCNA, United Healthcare)

Mixed Ratings and Safety Concerns in Reviews

Recent reviews are mixed: of the 13 written over the past year, only six give four or five stars. Low ratings are 4.5% of its reviews overall, but six of the ten one- and two-star reviews since October 2023 raise cleanliness or safety concerns, four of them in the past year. TV or movies to watch during treatment are mentioned in 13 reviews.

Fact-checked · How we write these

What patients say

How the visit felt

12Explaining everything before doing it
11Comfort touches like blankets and headphones
7A gentle touch

Staff and office

104Friendly, welcoming staff
33A clean office
13TV or films during treatment

Who comes here

11Spanish or other languages spoken

How we count themes

Concerns About Follow-Up in Reviews

Recent bad reviews describe work that needed repair or redo, alongside accounts of patients being turned away.

Why they were unhappy

  • Cleanliness or safety concerns6
    4 in the last 12 months
  • Work failed or had to be fixed5
    3 in the last 12 months
  • Refused care or dismissed from the practice3
    1 in the last 12 months
  • Pushed to have treatment they doubted2
    1 in the last 12 months

One- and two-star reviews by quarter

Quarters · the last one partial

How we read these

How it compares in Houston

One- and two-star reviews
4%of 314 written reviews
A higher share than 57% of Houston practices
Middle Houston practice: 4%
Most common complaints
Cleanliness or safety concerns6
Work failed or had to be fixed5
Refused care or dismissed from the practice3
Of its 10 one- and two-star reviews since Oct 2023 · Read them below
4–5 star reviews
46%in the last 12 months, down from 98%
Share of written reviews giving 4–5 stars
Replies to reviews
1%of written reviews get a reply (0 of 14 one- and two-star)
Fewer replies than 79% of Houston practices
Middle Houston practice: 35%
Licensed in Texas since
2013its longest-licensed confirmed dentist
Licensed more recently than 74% of Houston dentists we list
Middle Houston dentist: first licensed 2004

How we compare

Who you'll see

Dr. Kelly Zhao, DDS

  • Texas license active, first licensed Jul 2013
  • Dental school: UTHealth Houston School of Dentistry, 2013
  • Holds a nitrous oxide (laughing gas) permit (since 2013) and sedation permits for levels 1 to 3 (most recent 2017)

NPI 1588006068 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

Cost and paying

No prices on its website

Medicaid & CHIP (children)

MCNA Dental (CHIP, Medicaid) · United Healthcare Dental (CHIP, Medicaid)

Insure Kids Now, Texas, updated Jul 2026

Ways to pay

  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Takes cash (its website)

What they can help with

  • Sedation & nervous patients

    A confirmed dentist holds a Texas board sedation permit · Listed on its business profile

  • Medicaid & low-cost

    Listed by Insure Kids Now for MCNA Dental and United Healthcare Dental (Texas, updated Jul 2026)

Sedation & nervous patients: how it works ShowA scale of four sedation levels from most to least awake: minimal, moderate, deep and general anesthesia.

Also listed on its website

Check the Saturday Schedule

Its listing shows Saturday hours starting at 8 am. The stated 2 am closing time appears to be an error, so the weekend schedule is unclear.

Your review of Arc Dental (Kelly Zhao DDS)

No account needed · read by us before it goes up

Write a review

Getting there

4212 Ella Blvd
Houston, TX 77018
Get directions
  • Wheelchair-accessible entrance, parking and restroom
  • LGBTQ+ friendly

Its business profile

In the practice's words

Its own business description

“Dentistry, orthodontist, braces, root canal, periodontitis treatment, implants, dentures, partials, wisdom teeth extractions, and children Dentistry, cosmetics, etc...”

Need another dentist?

See all 706 Houston practices for sedation & nervous patients →

Ready to call?

Call (832) 410-1000 Other Houston dentists

Sources and dates

Business listing and reviews, Sep 2026 · arcdentalhouston.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · Insure Kids Now, updated Jul 2026 · City of Houston super neighborhoods

Report a mistake Is this your practice? Update its details