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General dentist · Greater Heights

Dr. Susanna Zilberman, DDS Heights Dental Smiles

427 W 20th St #702, Houston, TX 77008

5 stars in 250+ reviews Opening hours below

Reviews

5 stars in 250+ reviews

4–5 stars: 99% · 1–2 stars: 1% · 315 written reviews

Last 12 months: 77 reviews · 100% 4–5 stars · Replies: 0% of reviews

84mention friendly, welcoming staff

17mention a gentle touch

12mention a clean office

  • Implants

Review patterns and weekday hours

Seven reviews come from patients comparing it favourably with dentists they had left. All 77 reviews from the past year give four or five stars. It is open Monday to Thursday, 8 am to 5 pm.

Fact-checked · How we write these

What patients say

How the visit felt

17A gentle touch
7Being better than past dentists
5Explaining each step as it happens

Staff and office

84Friendly, welcoming staff
12A clean office
10An honest dentist

Getting seen

10Being on time, visit after visit

How we count themes

Laughing gas permit

Dr. Susanna Zilberman has had a state permit to administer laughing gas since 2008.

Dr. Susanna Zilberman, DDS

  • Texas license active, first licensed Jun 2007
  • Dental school: UTHealth Houston School of Dentistry, 2007
  • Holds a nitrous oxide (laughing gas) permit (since 2008)

NPI 1144403148 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

Fewer bad reviews, no replies

One- and two-star reviews make up a smaller share here than at most Houston practices we list, while its listing shows no replies.

One- and two-star reviews
1%of 315 written reviews
A lower share than 86% of Houston practices
Middle Houston practice: 4%
Most common complaints
Charged more than they were told1
Disorganized office1
Insurance problems1
Of its 2 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
0%of written reviews get a reply
Fewer replies than 81% of Houston practices
Middle Houston practice: 35%
Licensed in Texas since
2007its longest-licensed confirmed dentist
Licensed more recently than 55% of Houston dentists we list
Middle Houston dentist: first licensed 2004

How we compare

What they can help with

  • Dental implants

    Federal Open Payments records link a confirmed dentist to the treatment's maker · 1 page on its website

  • Teeth whitening

    Listed category: Teeth whitening service · 1 page on its website

Dental implants: how it works ShowA natural molar beside a dental implant: a crown on an abutment, joined to a titanium post set in the jawbone, which bone grows onto over several months.

Also listed on its website

Billing and office concerns

The two one- and two-star reviews read since October 2023 mention a bill above what the patient was told, insurance problems and an office that seemed disorganized.

Why they were unhappy

  • Charged more than they were told1
    None in the last 12 months
  • Disorganized office1
    None in the last 12 months
  • Insurance problems1
    None in the last 12 months

How we read these

A plan for uninsured patients

Its website says its no-insurance loyalty plan starts at $300 a year and includes two exams, cleanings, fluoride, screenings and X-rays, plus a discount on additional treatment. Insurance cannot be combined with it, and a missed or late-canceled reserved appointment can cost that visit's exam and cleaning benefits.

Your review of Dr. Susanna Zilberman, DDS Heights Dental Smiles

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When you can go

Closed
Friday, and weekends

Hours from its listing. Check when you call.

Getting there

427 W 20th St #702
Houston, TX 77008
Get directions
  • Wheelchair-accessible entrance, parking and restroom

Its business profile

Need another dentist?

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Sources and dates

Business listing and reviews, Sep 2026 · heightsdentalsmiles.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · City of Houston super neighborhoods