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General dentist · Greater Heights

Heights Smile Co.

1533 N Shepherd Dr Ste. 230, Houston, TX 77008

4.5+ stars in 250+ reviews Opening hours below
Call (832) 303-9390 Directions Website (heightssmileco.com, opens in a new tab)

Reviews

4.5+ stars in 250+ reviews

4–5 stars: 98% · 1–2 stars: 2% · 227 written reviews

Last 12 months: 15 reviews · 93% 4–5 stars (was 98%) · Replies: 28% of reviews · 1 of 5 one- and two-star

78mention friendly, welcoming staff

20mention a modern, attractive office

20mention a clean office

Read what patients say (6 themes) ↓Write a review
  • Emergency
  • Invisalign

Reviewers mention the office and gentle cleanings

The office itself draws comment: 20 reviews praise how it looks, and nine reviews mention the music playing, all in four- or five-star reviews. Eight describe each step, sound and sensation being explained along the way. Only 15 reviews arrived in the last 12 months, so recent evidence is limited.

Fact-checked · How we write these

What patients say

How the visit felt

14Gentle, thorough cleanings
11Explaining everything before doing it
8Explaining each step as it happens

Staff and office

78Friendly, welcoming staff
20A modern, attractive office
20A clean office

How we count themes

How it compares in Houston

One- and two-star reviews
2%of 227 written reviews
A lower share than 65% of Houston practices
Middle Houston practice: 4%
Most common complaints
Work failed or had to be fixed2
Dentist was rude or dismissive1
Insurance problems1
Of its 4 one- and two-star reviews since Oct 2023 · Read them below
4–5 star reviews
93%in the last 12 months, down from 98%
Share of written reviews giving 4–5 stars
Replies to reviews
28%of written reviews get a reply (1 of 5 one- and two-star)
Fewer replies than 54% of Houston practices
Middle Houston practice: 35%
Licensed in Texas since
2011its longest-licensed confirmed dentist
Licensed more recently than 68% of Houston dentists we list
Middle Houston dentist: first licensed 2004

How we compare

Staff members reviewers name

Rose comes up as the front desk contact, Jen or Jenny as hygienists, and Brianna as a dental assistant, reviewers say.

Dr. Monalisa Nguyen, DDS

  • Texas license active, first licensed Jul 2011
  • Dental school: UTHealth Houston School of Dentistry, 2011
  • Holds a nitrous oxide (laughing gas) permit (since 2013)

NPI 1831476522 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

What they can help with

  • Braces & Invisalign

    Federal Open Payments records link a confirmed dentist to the treatment's maker · 2 pages on its website

  • Veneers & cosmetic

    6 pages on its website · Listed on its business profile · Listed category: Cosmetic dentist

  • Teeth whitening

    Listed on its business profile · 2 pages on its website

  • Emergency dentist

    Listed on its business profile · 1 page on its website · Listed category: Emergency dental service

Braces & Invisalign: how it works ShowFront teeth with braces, brackets joined by a wire, beside front teeth in a clear removable aligner tray.
Veneers & cosmetic: how it works ShowA front tooth with a veneer, a thin shell on the front surface only, beside a front tooth with a crown covering all of it above the gum.

Also listed on its website

  • Dental implants

    1 page on its website · Listed category: Dental implants provider

  • Gum treatment

    1 page on its website · Listed category: Dental implants periodontist

  • Bonding

    1 page on its website

Reviewers mention older redo complaints

Two bad reviews from the period shown mention work that failed or needed redoing. None of those complaints is from the past year.

Why they were unhappy

  • Work failed or had to be fixed2
    None in the last 12 months
  • Dentist was rude or dismissive1
    None in the last 12 months
  • Insurance problems1
    1 in the last 12 months

How we read these

Cost estimates before treatment

Four reviewers describe staff outlining costs, breaking down prices, or explaining insurance. One reviewer without insurance received service estimates before agreeing to treatment.

Ways to pay

  • Accepts payment plans (its business profile)
  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Accepts CareCredit (its website)

Quick appointments in some reviews

Three reviewers describe getting appointments the next day, the same day, or with a couple of hours’ notice.

Equipment and memberships

Equipment and treatments on its website
Digital ImpressionsLow-Radiation Digital X-Rays

Your review of Heights Smile Co.

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Write a review

When you can go

Open late
until 6 pm, Tuesday
34% of Houston practices stay open to 6 pm or later
Weekends
Closed

Hours from its listing. Check when you call.

Getting there

1533 N Shepherd Dr Ste. 230
Houston, TX 77008
Get directions
  • Wheelchair-accessible entrance, parking and restroom

Its business profile

In the practice's words

Its own business description

“Modern dental office practicing family & cosmetic dentistry. Your last dental experience was probably boring. Little interaction, a lot of waiting, then out before you know it. Luckily, visiting Heights Smile Co. won't be like that. You’ll feel welcomed by our stellar team and relaxed in our cozy, modern office. …”

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Ready to call?

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Sources and dates

Business listing and reviews, Sep 2026 · heightssmileco.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · City of Houston super neighborhoods

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