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General dentist · Eldridge / West Oaks

Ideal Dental Crescent

1635 Eldridge Pkwy Ste 150, Houston, TX 77077

4+ stars in 500+ reviews Opening hours below

Reviews

4+ stars in 500+ reviews

4–5 stars: 80% · 1–2 stars: 19% · 450 written reviews

Last 12 months: 48 reviews · 77% 4–5 stars · Replies: 56% of reviews · 61 of 86 one- and two-star

118mention friendly, welcoming staff

29mention a clean office

14mention a gentle touch

  • Medicaid (Traditional Medicaid)
  • 1 insurer named

Treatment and billing concerns in reviews

Ten of its 31 one- and two-star reviews since October 2023 say the bill came to more than patients were told, and ten describe being pushed toward treatment they doubted. Cleanings draw praise in 11 reviews as gentle and thorough without pain, and eight reviews come from nervous patients who left calmer, though 3 of the 4 reviews from patients who describe an anxiety condition are one- or two-star.

Fact-checked · How we write these

What patients say

How the visit felt

14A gentle touch
11Gentle, thorough cleanings
9Explaining everything before doing it

Staff and office

118Friendly, welcoming staff
29A clean office
5Modern equipment

How we count themes

Other complaints involve care and billing

Since October 2023, bad reviews describe dismissive interactions and work that failed or needed redoing. Insurance handling and payment, deposit or refund disputes also appear.

Why they were unhappy

  • Charged more than they were told10
    3 in the last 12 months
  • Pushed to have treatment they doubted10
    2 in the last 12 months
  • Dentist was rude or dismissive6
    4 in the last 12 months
  • Work failed or had to be fixed6
    None in the last 12 months
  • Insurance problems5
    None in the last 12 months
  • Payment, deposit or refund disputes4
    1 in the last 12 months

One- and two-star reviews by quarter

Quarters · the last one partial

How we read these

Who you'll see

Dr. Insiya Ezzi, DMD

  • Dental school: University of Florida College of Dentistry, 2020

NPI 1376160549 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

Dr. Rahil Patel, DDS

  • Texas license active, first licensed Jun 2020
  • Dental school: Ohio State University, 2020
  • Holds a nitrous oxide (laughing gas) permit (since 2020)

NPI 1114543014 · Texas State Board of Dental Examiners, checked Sep 2026 · named on its business listing

A High Share of Bad Reviews

One- and two-star reviews make up 19% of its reviews with comments, among the highest shares for Houston practices we list.

One- and two-star reviews
19%of 450 written reviews
A higher share than 91% of Houston practices
Middle Houston practice: 4%
Most common complaints
Charged more than they were told10
Pushed to have treatment they doubted10
Dentist was rude or dismissive6
Of its 31 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
56%of written reviews get a reply (61 of 86 one- and two-star)
More replies than 64% of Houston practices
Middle Houston practice: 35%
Open Saturdays
Yesopen Saturdays
Licensed in Texas since
2020its longest-licensed confirmed dentist
Licensed more recently than 92% of Houston dentists we list
Middle Houston dentist: first licensed 2004

How we compare

Cost and paying

No prices on its website

Medicaid (children)

Traditional Medicaid

Insure Kids Now, Texas, updated Jul 2026

Ways to pay

  • Accepts payment plans (its business profile)
  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Names Cigna (its website, not a network check)
  • Accepts CareCredit (its website)

Children's care and Medicaid

Its Insure Kids Now entry includes Traditional Medicaid for children's dental care; the practice's listing also says it offers pediatric care.

What they can help with

  • Medicaid & low-cost

    Listed by Insure Kids Now for Traditional Medicaid (Texas, updated Jul 2026) · Its website says it accepts Medicaid / CHIP

Also listed on its website

  • Veneers & cosmetic

    Listed on its business profile · Listed category: Cosmetic dentist

  • Teeth whitening

    Listed on its business profile · Listed category: Teeth whitening service

  • Emergency dentist

    Listed on its business profile · Listed category: Emergency dental service

Equipment and memberships

Memberships
Board Certified PeriodontistMember, American Academy of PeriodontologyDiamond Invisalign Provider status

Your review of Ideal Dental Crescent

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When you can go

Saturday
9 am–3 pm
42% of Houston practices open on Saturdays

Hours from its listing. Check when you call.

Getting there

1635 Eldridge Pkwy Ste 150
Houston, TX 77077
Get directions
  • Wheelchair-accessible entrance, parking and restroom
  • LGBTQ+ friendly
  • Free parking lot

Its business profile

In the practice's words

Its own business description

“Ideal Dental Crescent provides comprehensive dental care and delivers personalized, comfortable treatment for all ages. Our experienced team provides general dentistry, implants, root canals, crowns, Invisalign®, orthodontics, and emergency care. …”

Sources and dates

Business listing and reviews, Sep 2026 · myidealdental.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · Insure Kids Now, updated Jul 2026 · City of Houston super neighborhoods