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Cosmetic dentist · Eldridge / West Oaks

U9 Dental Family and Cosmetic Dentistry

1809 Eldridge Pkwy Ste 216, Houston, TX 77077

4.5+ stars in 100+ reviews Opening hours below
Call (281) 497-5999 Directions Website (u9dental.com, opens in a new tab)

Reviews

4.5+ stars in 100+ reviews

4–5 stars: 92% · 1–2 stars: 8% · 163 written reviews

Replies: 69% of reviews · 5 of 13 one- and two-star

42mention friendly, welcoming staff

11mention a clean office

8mention a gentle touch

Read what patients say (5 themes) ↓Write a review
  • Sedation permit (TX board)
  • Medicaid & CHIP (DentaQuest, MCNA)

U9 Dental in Houston

It opens on Saturdays from 9 am to 3 pm but closes on Thursdays. Eleven reviews describe a clean office. It is listed by Insure Kids Now for children's Medicaid and CHIP coverage with DentaQuest, MCNA Dental and United Healthcare Dental.

Fact-checked · How we write these

Who you'll see

Dr. Katherine Luong, DDS

  • Texas license active, first licensed Jun 2006
  • Dental school: UT Health San Antonio School of Dentistry, 2006
  • Training: Training at Arrowhead's Dick Barnes Group, Pikos Institute, The Pankey Institute, and Urban Regeneration Institute; Fellowship, International Congress of Oral Implantologists; Mastership, American Dental Implant Association (its website)
  • Holds a nitrous oxide (laughing gas) permit (since 2006) and a level 1 sedation permit (most recent 2006)

NPI 1891908273 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

Dr. Vivian Nguyen, DDS

  • Texas license active, first licensed Jun 2023
  • Dental school: University of Texas Health Scince Center at San Antonio, 2023
  • Holds a nitrous oxide (laughing gas) permit (since 2023)

NPI 1477253896 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

How it compares in Houston

One- and two-star reviews
8%of 163 written reviews
A higher share than 73% of Houston practices
Middle Houston practice: 4%
Most common complaints
Disorganized office1
Phones not answered or calls not returned1
Pushed to have treatment they doubted1
Of its 2 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
69%of written reviews get a reply (5 of 13 one- and two-star)
More replies than 74% of Houston practices
Middle Houston practice: 35%
Open Saturdays
Yesopen Saturdays
Licensed in Texas since
2006its longest-licensed confirmed dentist
Licensed more recently than 53% of Houston dentists we list
Middle Houston dentist: first licensed 2004

How we compare

What patients say

How the visit felt

8A gentle touch
6Explaining everything before doing it

Staff and office

42Friendly, welcoming staff
11A clean office

Who comes here

5Spanish or other languages spoken

How we count themes

Languages Spoken by the Team

Its website says team members speak Spanish and Vietnamese.

What they can help with

  • Veneers & cosmetic

    2 pages on its website · Listed on its business profile · Named for it

  • Sedation & nervous patients

    A confirmed dentist holds a Texas board sedation permit; another holds a nitrous oxide permit

  • Medicaid & low-cost

    Listed by Insure Kids Now for DentaQuest and MCNA Dental and United Healthcare Dental (Texas, updated Jul 2026)

Veneers & cosmetic: how it works ShowA front tooth with a veneer, a thin shell on the front surface only, beside a front tooth with a crown covering all of it above the gum.
Sedation & nervous patients: how it works ShowA scale of four sedation levels from most to least awake: minimal, moderate, deep and general anesthesia.

Also listed on its website

Insurance Claims and Paperwork

On its website, the practice says it accepts most major insurance plans and helps with claims and paperwork, though it does not name insurers.

Medicaid & CHIP (children)

DentaQuest (CHIP, Medicaid) · MCNA Dental (CHIP, Medicaid) · United Healthcare Dental (CHIP, Medicaid)

Insure Kids Now, Texas, updated Jul 2026

Ways to pay

  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Accepts CareCredit (its website)

Concerns in One- and Two-Star Reviews

The one- and two-star reviews read since October 2023 mention an office that seemed disorganized, trouble reaching it by phone, and pressure to accept treatment reviewers questioned.

Why they were unhappy

  • Disorganized office1
    None in the last 12 months
  • Phones not answered or calls not returned1
    None in the last 12 months
  • Pushed to have treatment they doubted1
    None in the last 12 months

How we read these

Equipment and memberships

Equipment and treatments on its website
Digital Impressions

Your review of U9 Dental Family and Cosmetic Dentistry

No account needed · read by us before it goes up

Write a review

When you can go

Saturday
9 am–3 pm
42% of Houston practices open on Saturdays
Closed
Thursday

Hours from its listing. Check when you call.

Getting there

1809 Eldridge Pkwy Ste 216
Houston, TX 77077
Get directions
  • Wheelchair-accessible entrance, parking and restroom

Its business profile

In the practice's words

Its own business description

“At U9 Dental Family & Cosmetic Dentistry, Dr. Katherine N. Luong and her team are dedicated to delivering the highest quality of care and service to all of our patients in a comfortable and convenient setting. …”

Need another dentist?

See all 451 Houston practices for veneers & cosmetic →

Ready to call?

Call (281) 497-5999 Other Houston dentists

Sources and dates

Business listing and reviews, Sep 2026 · u9dental.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · Insure Kids Now, updated Jul 2026 · City of Houston super neighborhoods

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