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General dentist · Washington Avenue Coalition / Memorial Park

Ideal Dental The Heights

2785 Katy Fwy Ste 150, Houston, TX 77077

4.5+ stars in 250+ reviews Opening hours below
Call (281) 972-4042 Directions Website (myidealdental.com, opens in a new tab)

Reviews

4.5+ stars in 250+ reviews

4–5 stars: 93% · 1–2 stars: 6% · 267 written reviews

Last 12 months: 80 reviews · 90% 4–5 stars (was 95%) · Replies: 97% of reviews · 15 of 17 one- and two-star

82mention friendly, welcoming staff

17mention explaining everything before doing it

10mention a clean office

Read what patients say (7 themes) ↓Write a review
  • 1 insurer named

Ideal Dental The Heights in Houston

Treatment advice is where reviews pull in two directions: six say there was no pressure or upselling, yet 5 of its 15 one- and two-star reviews since October 2023 describe being pushed toward treatment they doubted. Check-in and paperwork are described as quick and easy in five reviews, and a few nervous patients say they were able to relax.

Fact-checked · How we write these

Billing concerns recur

In reviews since late 2023, four people say the final bill exceeded what they were told, and most of those reports were posted in the past year.

Why they were unhappy

  • Pushed to have treatment they doubted5
    2 in the last 12 months
  • Charged more than they were told4
    3 in the last 12 months
  • Disorganized office3
    2 in the last 12 months
  • Long wait past the appointment time3
    1 in the last 12 months
  • Refused care or dismissed from the practice2
    None in the last 12 months
  • Insurance problems2
    1 in the last 12 months

One- and two-star reviews by quarter

Quarters · the last one partial

How we read these

What patients say

How the visit felt

17Explaining everything before doing it
7A gentle touch
5Putting nervous patients at ease

Staff and office

82Friendly, welcoming staff
10A clean office
6No pressure to buy treatment

Getting seen

5Quick, easy check-in

How we count themes

Replies include critical reviews

Its reply rate is 97%, and most one- and two-star reviews also received a response.

One- and two-star reviews
6%of 267 written reviews
A higher share than 67% of Houston practices
Middle Houston practice: 4%
Most common complaints
Pushed to have treatment they doubted5
Charged more than they were told4
Disorganized office3
Of its 15 one- and two-star reviews since Oct 2023 · Read them below
4–5 star reviews
90%in the last 12 months, down from 95%
Share of written reviews giving 4–5 stars
Replies to reviews
97%of written reviews get a reply (15 of 17 one- and two-star)
More replies than 94% of Houston practices
Middle Houston practice: 35%
Open Saturdays
Yesopen Saturdays
Licensed in Texas since
2008its longest-licensed confirmed dentist
Licensed more recently than 57% of Houston dentists we list
Middle Houston dentist: first licensed 2004

How we compare

Who you'll see

Dr. Kayla Mcdaniels, DDS

  • Texas license active, first licensed Jul 2008
  • Dental school: Howard University, 2006
  • Training: Two-year General Practice Residency at Bronx Lebanon Hospital Center; Endodontics specialty training at Louisiana State University School of Dentistry (MSD) (its website)

NPI 1477729788 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

Cost and paying

No prices on its website

Ways to pay

  • Accepts payment plans (its business profile)
  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Names Cigna (its website, not a network check)
  • Accepts CareCredit (its website)

Root Canal Specialist Registration

The national provider registry lists a specialist for root canal care here.

  • Root canal

    Specialist taxonomy in the NPI registry

Root canal: how it works ShowRoot canal treatment in four steps: inflamed pulp, an opening in the top with the pulp cleaned out, the canals filled and sealed, then a crown on top.

Also listed on its website

  • Veneers & cosmetic

    Listed on its business profile · Listed category: Cosmetic dentist

  • Emergency dentist

    Listed on its business profile · Listed category: Emergency dental service

Equipment and memberships

Memberships
Board Certified PeriodontistMember, American Academy of PeriodontologyDiamond Invisalign Provider status

Same-day care appears in reviews

Five reviewers describe same-day or last-minute care, including Saturday visits for urgent tooth problems or a lost crown.

Your review of Ideal Dental The Heights

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Write a review

When you can go

Saturday
9 am–3 pm
42% of Houston practices open on Saturdays

Hours from its listing. Check when you call.

Getting there

2785 Katy Fwy Ste 150
Houston, TX 77077
Get directions
  • Wheelchair-accessible entrance, parking and restroom
  • Free parking lot

Its business profile

In the practice's words

Its own business description

“Ideal Dental The Heights provides general and restorative dentistry, Invisalign®, cosmetic procedures, orthodontics, oral surgery, implants, and emergency care for patients of all ages. …”

Need another dentist?

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Ready to call?

Call (281) 972-4042 Other Houston dentists

Sources and dates

Business listing and reviews, Sep 2026 · myidealdental.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · City of Houston super neighborhoods

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