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Pediatric dentist · Washington Avenue Coalition / Memorial Park

Pinnacle Pediatric Dentistry Houston

3939 Washington Ave #240, Houston, TX 77007

4.5+ stars in 100+ reviews Opening hours below
Call (713) 863-7336 Directions Website (pinnaclepediatricdentistry.com, opens in a new tab)

Reviews

4.5+ stars in 100+ reviews

4–5 stars: 87% · 1–2 stars: 12% · 103 written reviews

Replies: 67% of reviews · 5 of 12 one- and two-star

22mention friendly, welcoming staff

8mention children who enjoy going

5mention explaining everything before doing it

Read what patients say (4 themes) ↓Write a review
  • Emergency
  • Sedation permit (TX board)
  • Medicaid & CHIP (DentaQuest, MCNA)
  • Kids

Reviewers describe children enjoying visits

A child enjoying or looking forward to visits is described in eight reviews, and five reviews call the practice great with kids. Only five reviews were written in the past year, so recent evidence is thin. Of all reviews, 12% are one- or two-star, and both one- and two-star reviews read since October 2023 describe a dentist as rude or dismissive.

Fact-checked · How we write these

Who you'll see

Dr. Joi Shaw

  • Texas license active, first licensed Mar 2008
  • Dental school: Med Col GA, 2002
  • Training: Board-certified pediatric dentist (its website)
  • Holds a nitrous oxide (laughing gas) permit (since 2008) and sedation permits for levels 1 to 2 (most recent 2012)

NPI 1477700482 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

Dr. Shirley Chiou, DDS

  • Texas license active, first licensed Mar 2011
  • Dental school: University of Michigan, 2004
  • Training: Diplomate, American Board of Pediatric Dentistry (2009) (its website)
  • Holds a nitrous oxide (laughing gas) permit (since 2011) and sedation permits for levels 1 to 2 (most recent 2017)

NPI 1659644011 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

What they can help with

  • Dentists for kids

    Registered specialist with the state board · Listed category: Pediatric dentist · Specialist taxonomy in the NPI registry

  • Emergency dentist

    Listed on its business profile · 1 page on its website

  • Sedation & nervous patients

    Both of its dentists hold Texas board sedation permits · Listed on its business profile · 3 pages on its website

  • Medicaid & low-cost

    Listed by Insure Kids Now for DentaQuest and MCNA Dental (Texas, updated Jul 2026)

Sedation & nervous patients: how it works ShowA scale of four sedation levels from most to least awake: minimal, moderate, deep and general anesthesia.

Also listed on its website

How it compares in Houston

One- and two-star reviews
12%of 103 written reviews
A higher share than 82% of Houston practices
Middle Houston practice: 4%
Most common complaints
Dentist was rude or dismissive2
Problems with a child's care1
Pushed to have treatment they doubted1
Of its 2 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
67%of written reviews get a reply (5 of 12 one- and two-star)
More replies than 72% of Houston practices
Middle Houston practice: 35%
Licensed in Texas since
2008its longest-licensed confirmed dentist
Licensed more recently than 57% of Houston dentists we list
Middle Houston dentist: first licensed 2004

How we compare

Insurance and children’s coverage

Its website says insurance is not required, names Guardian and certain United Healthcare PPO plans as in network, and says it files other PPO plans out of network. Insure Kids Now, the government directory, lists DentaQuest and MCNA Dental for children’s Medicaid and CHIP dental care.

Medicaid & CHIP (children)

DentaQuest (CHIP, Medicaid) · MCNA Dental (CHIP, Medicaid)

Insure Kids Now, Texas, updated Jul 2026

Ways to pay

  • Payment plans (its website)
  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Accepts CareCredit (its website)
  • Third-party lender financing (its website)

What patients say

How the visit felt

8Children who enjoy going
5Explaining everything before doing it

Staff and office

22Friendly, welcoming staff

Who comes here

5Being great with kids

How we count themes

What unhappy patients say

Why they were unhappy

  • Dentist was rude or dismissive2
    None in the last 12 months
  • Problems with a child's care1
    None in the last 12 months
  • Pushed to have treatment they doubted1
    None in the last 12 months

How we read these

Emergency Visits in Patient Accounts

Three five-star reviewers describe the office fitting in emergency care, including after dental injuries. That may matter if a child needs prompt attention after an accident.

Equipment and memberships

Equipment and treatments on its website
Low-Radiation Digital X-Rays

Your review of Pinnacle Pediatric Dentistry Houston

No account needed · read by us before it goes up

Write a review

When you can go

Weekends
Closed

Hours from its listing. Check when you call.

Getting there

3939 Washington Ave #240
Houston, TX 77007
Get directions
  • Wheelchair-accessible entrance, parking, restroom, seating and elevator

Its business profile

In the practice's words

Its own business description

“Welcome to Pinnacle Pediatric Dentistry, your trusted kids dental clinic for best pediatric dental care in Houston, TX. Our board-certified pediatric dentists specializes in providing gentle and compassionate dental services for children from birth through to 18 years of age, ensuring their smiles shine bright. …”

Need another dentist?

See all 149 Houston practices for dentists for kids →

Ready to call?

Call (713) 863-7336 Other Houston dentists

Sources and dates

Business listing and reviews, Sep 2026 · pinnaclepediatricdentistry.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · Insure Kids Now, updated Jul 2026 · City of Houston super neighborhoods

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