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General dentist · Willowbrook

Southern Dental at Willowbrook

17776 Tomball Pkwy #20-4, Houston, TX 77064

3.5+ stars in 100+ reviews Opening hours below

Reviews

3.5+ stars in 100+ reviews

4–5 stars: 63% · 1–2 stars: 34% · 160 written reviews

Last 12 months: 16 reviews · 94% 4–5 stars (was 60%) · Replies: 23% of reviews · 7 of 55 one- and two-star

25mention friendly, welcoming staff

6mention explaining everything before doing it

Billing disputes and canceled visits

Bad reviews describe recurring insurance and billing disputes, from coverage checks and unexpected balances to delayed refunds and difficulty getting itemized explanations. Separate complaints describe cancellations or unavailable visits when a dentist or hygienist was absent.

Why they were unhappy

  • Phones not answered or calls not returned6
    None in the last 12 months
  • Hard to get or keep an appointment5
    None in the last 12 months
  • Long wait past the appointment time4
    None in the last 12 months
  • Refused care or dismissed from the practice2
    None in the last 12 months
  • Disorganized office2
    None in the last 12 months
  • Rude or unhelpful front desk2
    None in the last 12 months

One- and two-star reviews by quarter

Quarters · the last one partial

How we read these

Bad reviews and recent licensing

One- and two-star reviews make up 34% of its 160 reviews with comments, a share among the highest of the Houston dentists we list. The dentist we could confirm first received a Texas license in 2025, among the most recent dates in our Houston comparison.

One- and two-star reviews
34%of 160 written reviews
A higher share than 98% of Houston practices
Middle Houston practice: 4%
Most common complaints
Phones not answered or calls not returned6
Hard to get or keep an appointment5
Long wait past the appointment time4
Of its 11 one- and two-star reviews since Oct 2023 · Read them below
4–5 star reviews
94%in the last 12 months, up from 60%
Share of written reviews giving 4–5 stars
Replies to reviews
23%of written reviews get a reply (7 of 55 one- and two-star)
Fewer replies than 57% of Houston practices
Middle Houston practice: 35%
Licensed in Texas since
2025its longest-licensed confirmed dentist
Licensed more recently than 98% of Houston dentists we list
Middle Houston dentist: first licensed 2004

How we compare

Dr. Velasquez's dental training

Its website says Dr. Sirio Piletti Velasquez completed the International Dentist Program at UT Health Science Center San Antonio after earning a dental degree from La Universidad del Zulia in Venezuela.

Dr. Sirio Piletti Velasquez

  • Texas license active, first licensed Jul 2025
  • Dental school: Univerisity of Texas Health Science Center at San Antonio, 2025
  • Training: International Dentist Program, UT Health Science Center San Antonio; Dental degree from La Universidad del Zulia (Venezuela) (its website)

NPI 1649973454 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

What they can help with

  • Veneers & cosmetic

    4 pages on its website · Listed on its business profile · Listed category: Cosmetic dentist

  • Teeth whitening

    Listed on its business profile · 1 page on its website · Listed category: Teeth whitening service

Veneers & cosmetic: how it works ShowA front tooth with a veneer, a thin shell on the front surface only, beside a front tooth with a crown covering all of it above the gum.

Also listed on its website

What patients say

How the visit felt

6Explaining everything before doing it

Staff and office

25Friendly, welcoming staff

How we count themes

Cost and paying

No prices on its website

Ways to pay

  • Payment plans (its website)
  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Accepts CareCredit (its website)
  • Third-party lender financing (its website)

Your review of Southern Dental at Willowbrook

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Write a review

When you can go

Weekends
Closed

Hours from its listing. Check when you call.

Getting there

17776 Tomball Pkwy #20-4
Houston, TX 77064
Get directions
  • Wheelchair-accessible entrance, parking and restroom
  • LGBTQ+ friendly

Its business profile

In the practice's words

Its own business description

“Proudly serving Houston, we are conveniently located by the Willowbrook Mall. Our friendly, knowledgable dental team will welcome you like family and provide top-notch care. We offer general, cosmetic and pediatric dentistry as well as orthodontics, dentures and implants. …”

Need another dentist?

See all 451 Houston practices for veneers & cosmetic →

Sources and dates

Business listing and reviews, Sep 2026 · southerndentalwillowbrook.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · City of Houston super neighborhoods