Skip to main content
toothlocal

General dentist

Willowbrook Dentistry

10118 Grant Rd, Houston, TX 77070

4.5+ stars in 20+ reviews Opening hours below
Call (281) 894-4194 Directions Website (willowbrookdentistryhouston.com, opens in a new tab)

Reviews

4.5+ stars in 20+ reviews

4–5 stars: 95% · 1–2 stars: 5% · 38 written reviews

Replies: 95% of reviews

11mention friendly, welcoming staff

6mention a clean office

Read what patients say (2 themes) ↓Write a review
  • Emergency
  • Medicaid & CHIP (DentaQuest, MCNA)

Recent reviews describe front desk complaints

Both of its two one- and two-star reviews since October 2023 describe a rude or unhelpful front desk, and both were posted in the last 12 months, a period with only eight reviews in all, so recent evidence is thin. Insure Kids Now lists it for children's coverage under DentaQuest (CHIP), DentaQuest (Medicaid), MCNA Dental (CHIP) and MCNA Dental (Medicaid).

Fact-checked · How we write these

Who handles cleanings and insurance

The website names hygienists Shaila Rodriguez and Tylor Hong, dental assistant Thann Kim Le, and front desk and insurance coordinator Dominique Dominguez.

Dr. Joseph Nguyen, DDS

  • Texas license active, first licensed Jul 2000
  • Dental school: UTHealth Houston School of Dentistry, 2000
  • Holds a nitrous oxide (laughing gas) permit (since 2000) and a level 1 sedation permit (most recent 2007)

NPI 1376758235 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

A high reply rate

Willowbrook replies to 95% of its reviews with comments, an unusual level of follow-up among the Houston practices we list.

One- and two-star reviews
5%of 38 written reviews
A higher share than 63% of Houston practices
Middle Houston practice: 4%
Most common complaints
Rude or unhelpful front desk2
Payment, deposit or refund disputes1
Phones not answered or calls not returned1
Of its 2 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
95%of written reviews get a reply
More replies than 90% of Houston practices
Middle Houston practice: 35%
Licensed in Texas since
2000its longest-licensed confirmed dentist
Licensed longer than 58% of Houston dentists we list
Middle Houston dentist: first licensed 2004

How we compare

What they can help with

  • Veneers & cosmetic

    6 pages on its website · Listed on its business profile · Listed category: Cosmetic dentist

  • Emergency dentist

    Listed on its business profile · 4 pages on its website · Listed category: Emergency dental service

  • Medicaid & low-cost

    Listed by Insure Kids Now for DentaQuest and MCNA Dental (Texas, updated Jul 2026)

Veneers & cosmetic: how it works ShowA front tooth with a veneer, a thin shell on the front surface only, beside a front tooth with a crown covering all of it above the gum.

Also listed on its website

Ongoing care for gum health

Its website says maintenance may be recommended after deep cleaning, sometimes every three to four months depending on gum health.

Medicaid & CHIP (children)

DentaQuest (CHIP, Medicaid) · MCNA Dental (CHIP, Medicaid)

Insure Kids Now, Texas, updated Jul 2026

Ways to pay

  • Accepts payment plans (its business profile)
  • Accepts credit cards, debit cards and mobile pay (its business profile)

What unhappy patients say

Why they were unhappy

  • Rude or unhelpful front desk2
    2 in the last 12 months
  • Payment, deposit or refund disputes1
    1 in the last 12 months
  • Phones not answered or calls not returned1
    1 in the last 12 months

How we read these

Its website says same-day emergency visits may be available

For problems such as tooth pain, swelling, broken teeth or a lost crown, its website says same-day emergency visits may be available.

What patients say

Staff and office

11Friendly, welcoming staff
6A clean office

How we count themes

Your review of Willowbrook Dentistry

No account needed · read by us before it goes up

Write a review

When you can go

Weekends
Closed
Midday break
12 pm–1:30 pm, Thursday

Hours from its listing. Check when you call.

Getting there

10118 Grant Rd
Houston, TX 77070
Get directions
  • Wheelchair-accessible entrance, parking and restroom
  • Free parking lot
  • On-site parking

Its business profile

Need another dentist?

See all 451 Houston practices for veneers & cosmetic →

Ready to call?

Call (281) 894-4194 Other Houston dentists

Sources and dates

Business listing and reviews, Sep 2026 · willowbrookdentistryhouston.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · Insure Kids Now, updated Jul 2026

Report a mistake Is this your practice? Update its details