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General dentist

Susan Ellison Dentistry & Cosmetics

12850 Jones Rd, Houston, TX 77070

4.5+ stars in 250+ reviews Opening hours below
Call (281) 949-8560 Directions Website (susanellisondds.com, opens in a new tab)

Reviews

4.5+ stars in 250+ reviews

4–5 stars: 97% · 1–2 stars: 3% · 349 written reviews

Last 12 months: 79 reviews · 97% 4–5 stars · Replies: 74% of reviews · 6 of 9 one- and two-star

82mention friendly, welcoming staff

19mention a clean office

12mention a gentle touch

Read what patients say (6 themes) ↓Write a review
  • Emergency
  • Offers sedation

Reviewers describe gentle treatment

Cleanings that were thorough and didn't hurt are described in 11 reviews, and gentle treatment in 12. Five reviews notice the modern equipment, in line with the digital impressions and soft-tissue laser its website lists. Plan ahead, because it opens Monday to Thursday only, 8 am to 5 pm.

Fact-checked · How we write these

What patients say

How the visit felt

12A gentle touch
11Gentle, thorough cleanings

Staff and office

82Friendly, welcoming staff
19A clean office
8An honest dentist

Who comes here

5Spanish or other languages spoken

How we count themes

Who you'll see

Dr. Susan Ellison, DDS

  • Texas license active, first licensed Jul 1989
  • Dental school: UTHealth Houston School of Dentistry, 1989
  • Holds a nitrous oxide (laughing gas) permit (since 1995)

NPI 1861642092 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

What unhappy patients say

Why they were unhappy

  • Rushed visit3
    1 in the last 12 months
  • Charged more than they were told2
    2 in the last 12 months
  • Prices felt too high2
    None in the last 12 months

One- and two-star reviews by quarter

Quarters · the last one partial

How we read these

What they can help with

  • Veneers & cosmetic

    60 pages on its website · Listed on its business profile · Named for it

  • Teeth whitening

    Listed on its business profile · 1 page on its website · Listed category: Teeth whitening service

  • Emergency dentist

    Listed on its business profile · 1 page on its website · Listed category: Emergency dental service

  • Sedation & nervous patients

    Listed on its business profile · 1 page on its website

Veneers & cosmetic: how it works ShowA front tooth with a veneer, a thin shell on the front surface only, beside a front tooth with a crown covering all of it above the gum.
Sedation & nervous patients: how it works ShowA scale of four sedation levels from most to least awake: minimal, moderate, deep and general anesthesia.

Also listed on its website

How it compares in Houston

One- and two-star reviews
3%of 349 written reviews
A lower share than 60% of Houston practices
Middle Houston practice: 4%
Most common complaints
Rushed visit3
Charged more than they were told2
Prices felt too high2
Of its 6 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
74%of written reviews get a reply (6 of 9 one- and two-star)
More replies than 76% of Houston practices
Middle Houston practice: 35%
Licensed in Texas since
1989its longest-licensed confirmed dentist
Licensed longer than 79% of Houston dentists we list
Middle Houston dentist: first licensed 2004

How we compare

The cleaning offer has a condition

The website offers a $119 cleaning, exam and X-rays when someone says they are a first-time patient while scheduling. It says the practice accepts all dental PPO plans and can check coverage for plans not listed.

Ways to pay

  • Accepts payment plans (its business profile)
  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Accepts CareCredit (its website)
  • Cherry financing (its website)
  • Takes American Express (its website)

Same-day emergency appointments

Its website says it offers same-day appointments for emergencies such as tooth pain, swelling, broken teeth or lost crowns. The window starts at 8 am. It ends at 5 pm.

Equipment and memberships

Equipment and treatments on its website
Digital ImpressionsSoft Tissue Laser
Memberships
Diamond Invisalign Provider statusCosmetic dentists trained at the Las Vegas Institute

Your review of Susan Ellison Dentistry & Cosmetics

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Write a review

When you can go

Closed
Friday, and weekends

Hours from its listing. Check when you call.

Getting there

12850 Jones Rd
Houston, TX 77070
Get directions
  • Wheelchair-accessible entrance, parking and restroom
  • On-site parking

Its business profile

In the practice's words

Its own business description

“Are you looking for an experienced dentist in Houston who you can trust with all of your oral health needs? At Susan Ellison Dentistry & Cosmetics, patients are able to enjoy truly exceptional care. …”

Need another dentist?

See all 451 Houston practices for veneers & cosmetic →

Ready to call?

Call (281) 949-8560 Other Houston dentists

Sources and dates

Business listing and reviews, Sep 2026 · susanellisondds.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry

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