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General dentist · Northwest Side

Helotes Gentle Family Dentistry

15876 Bandera Rd, Helotes, TX 78023

4.5+ stars in 500+ reviews Opening hours below
Call (210) 695-2888 Directions Website (drkeepers.com, opens in a new tab)

Reviews

4.5+ stars in 500+ reviews

4–5 stars: 97% · 1–2 stars: 2% · 458 written reviews

Last 12 months: 10 reviews · 90% 4–5 stars (was 97%) · Replies: 33% of reviews · 1 of 9 one- and two-star

128mention friendly, welcoming staff

24mention gentle, thorough cleanings

23mention a gentle touch

Read what patients say (9 themes) ↓Write a review
  • Offers sedation
  • Medicaid & CHIP (DentaQuest, MCNA)

What patients say

How the visit felt

24Gentle, thorough cleanings
23A gentle touch
7A thorough exam

Staff and office

128Friendly, welcoming staff
13A clean office
12An honest dentist

Getting seen

10Being on time, visit after visit
6Being seen on time

Why patients came

7Being patients for years

How we count themes

Nitrous Oxide Permits

Texas records show Dr. Deborah Keepers and Dr. James Tovar each hold a permit to administer nitrous oxide.

Dr. Deborah Keepers, DDS

  • Texas license active, first licensed Jun 1996
  • Dental school: UT Health San Antonio School of Dentistry, 1996
  • Holds a nitrous oxide (laughing gas) permit (since 1996)

NPI 1972586030 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

Dr. James Tovar, DDS

  • Texas license active, first licensed Aug 2013
  • Dental school: Baylor College of Dentistry, 2013
  • Holds a nitrous oxide (laughing gas) permit (since 2013)

NPI 1104251206 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

How it compares in San Antonio

One- and two-star reviews
2%of 458 written reviews
A lower share than 65% of San Antonio practices
Middle San Antonio practice: 3%
4–5 star reviews
90%in the last 12 months, down from 97%
Share of written reviews giving 4–5 stars
Replies to reviews
33%of written reviews get a reply (1 of 9 one- and two-star)
Fewer replies than 59% of San Antonio practices
Middle San Antonio practice: 48%
Licensed in Texas since
1996its longest-licensed confirmed dentist
Licensed longer than 68% of San Antonio dentists we list
Middle San Antonio dentist: first licensed 2008

How we compare

Financing and Mixed Billing Reports

Some reviewers report billing disputes, while others say quoted costs were accurate. Its website describes Cherry financing with 0% APR options.

Medicaid & CHIP (children)

DentaQuest (CHIP, Medicaid) · MCNA Dental (CHIP, Medicaid)

Insure Kids Now, Texas, updated Jul 2026

Ways to pay

  • Payment plans (its website)
  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Accepts CareCredit (its website)
  • Takes cash, Discover and Mastercard (its website)

What they can help with

Veneers & cosmetic: how it works ShowA front tooth with a veneer, a thin shell on the front surface only, beside a front tooth with a crown covering all of it above the gum.
Sedation & nervous patients: how it works ShowA scale of four sedation levels from most to least awake: minimal, moderate, deep and general anesthesia.

Also listed on its website

Oral Appliances for Sleep Apnea

Its website describes custom oral appliances for sleep apnea and recommends coordinating care with a sleep physician. It discusses mild-to-moderate cases and severe cases when CPAP is not tolerated.

Equipment and memberships

Equipment and treatments on its website
Digital ImpressionsUltrasonic Scaling Instrumentation

Your review of Helotes Gentle Family Dentistry

No account needed · read by us before it goes up

Write a review

When you can go

Weekends
Closed

How busy it usually is

Quietest: Friday around 12 pm · Busiest: Tuesday around 3 pm

Monday Quietest around 9 am, busiest around 3 pm
Tuesday Quietest around 8 am, busiest around 3 pm
Wednesday Quietest around 8 am, busiest around 2 pm
Thursday Quietest around 8 am, busiest around 3 pm
Friday Quietest around 12 pm, busiest around 10 am

Hours from its listing; how busy from its listing's usual visit patterns, not appointment availability. Check when you call.

Getting there

15876 Bandera Rd
Helotes, TX 78023
Get directions
  • Wheelchair-accessible entrance, parking and restroom

Its business profile

In the practice's words

Its own business description

“Deborah Keepers DDS James Tovar DDS Alexis Eichhorn DDS”

Need another dentist?

See all 188 San Antonio practices for veneers & cosmetic →

Ready to call?

Call (210) 695-2888 Other San Antonio dentists

Sources and dates

Business listing and reviews, Sep 2026 · drkeepers.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · Insure Kids Now, updated Jul 2026

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