Orthodontist · Heritage
Smiley Dental & Orthodontics9530 Potranco Rd
9530 Potranco Rd, San Antonio, TX 78251
Reviews
4+ stars in 250+ reviews
4–5 stars: 75% · 1–2 stars: 23% · 250 written reviews
Last 12 months: 29 reviews · 45% 4–5 stars (was 79%) · Replies: 12% of reviews · 15 of 58 one- and two-star
51mention friendly, welcoming staff
8mention explaining everything before doing it
6mention Spanish or other languages spoken
- Offers sedation
- Medicaid & CHIP (DentaQuest, Traditional Medicaid)
- Invisalign
What patients say
How the visit felt
Staff and office
Who comes here
Cost and paying
No prices on its website
Medicaid & CHIP (children)
DentaQuest (CHIP, Medicaid) · Traditional Medicaid · United Healthcare Dental (CHIP, Medicaid)
Insure Kids Now, Texas, updated Jul 2026
Ways to pay
- Accepts payment plans (its business profile)
- Accepts credit cards, debit cards and mobile pay (its business profile)
- Accepts CareCredit (its website)
- Third-party lender financing (its website)
- Takes cash (its website)
Bad reviews take a large share
One- and two-star reviews account for 23% of its 250 reviews with comments. The share is higher than at most San Antonio practices in this guide.
- One- and two-star reviews
- 23%of 250 written reviews
- A higher share than 95% of San Antonio practices
- Middle San Antonio practice: 3%
- 4–5 star reviews
- 45%in the last 12 months, down from 79%
- Share of written reviews giving 4–5 stars
- Replies to reviews
- 12%of written reviews get a reply (15 of 58 one- and two-star)
- Fewer replies than 72% of San Antonio practices
- Middle San Antonio practice: 48%
A specialist is registered for orthodontics
The national provider registry identifies a specialist for braces and Invisalign at this practice, a useful credential for patients considering orthodontic care.
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Braces & Invisalign
Listed category: Orthodontist · Specialist taxonomy in the NPI registry · Named for it
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Sedation & nervous patients
A confirmed dentist holds a Texas board nitrous oxide permit · 1 page on its website
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Medicaid & low-cost
Listed by Insure Kids Now for DentaQuest and Traditional Medicaid and United Healthcare Dental (Texas, updated Jul 2026) · Its website says it accepts Medicaid / CHIP
Braces & Invisalign: how it works Show
Sedation & nervous patients: how it works Show
Also listed on its website
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Dental implants
Federal Open Payments records link a confirmed dentist to the treatment's maker
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Veneers & cosmetic
Listed on its business profile · Listed category: Cosmetic dentist · 2 pages on its website
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Teeth whitening
Listed on its business profile · Listed category: Teeth whitening service · 1 page on its website
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Emergency dentist
Listed on its business profile · Listed category: Emergency dental service · 1 page on its website
Reviewers describe recurring waits after appointments
Several reviewers describe long waits after scheduled appointments, including waits over an hour. One report describes a 3.5-hour delay.
Equipment and memberships
- Equipment and treatments on its website
- Low-Radiation Digital X-Rays
Your review of Smiley Dental & Orthodontics
No account needed · read by us before it goes up
When you can go
- Open late
- until 6 pm, Monday to Friday
- 27% of San Antonio practices stay open to 6 pm or later
- Weekends
- Closed
Hours from its listing. Check when you call.
Getting there
9530 Potranco RdSan Antonio, TX 78251 Get directions
- Wheelchair-accessible entrance, parking and restroom
- Free parking lot
- On-site parking
Its business profile
In the practice's words
Its own business description
“At Smiley Dental & Orthodontics, we believe everyone deserves a healthy, confident smile. Since 2003, we’ve been proud to provide affordable, high-quality dental and orthodontic care to families and communities across Texas, with locations throughout DFW, San Antonio, Corpus Christi, Texarkana, Waco, and Austin. …”
Need another dentist?
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Ideal Dental Potranco
0.3 mi · 4.5+ stars in 500+ reviews
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Jefferson Dental & Orthodontics
0.6 mi · 4+ stars in 1,000+ reviews
Ready to call?
Sources and dates
Business listing and reviews, Sep 2026 · smileydental.net, Sep 2026 · Insure Kids Now, updated Jul 2026