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General dentist · Heritage

Westlakes Family Dental

9522 Potranco Rd, San Antonio, TX 78251, United States

4.5+ stars in 1,000+ reviews Opening hours below
Call (210) 569-0205 Directions Website (westlakesdental.com, opens in a new tab)

Reviews

4.5+ stars in 1,000+ reviews

4–5 stars: 94% · 1–2 stars: 4% · 820 written reviews

Last 12 months: 207 reviews · 96% 4–5 stars · Replies: 66% of reviews · 15 of 35 one- and two-star

239mention friendly, welcoming staff

36mention explaining everything before doing it

32mention a gentle touch

Read what patients say (10 themes) ↓Write a review
  • Sedation permit (TX board)
  • Invisalign

What patients say

How the visit felt

36Explaining everything before doing it
32A gentle touch
25Gentle, thorough cleanings

Staff and office

239Friendly, welcoming staff
24A clean office
16Knowledgeable staff

Getting seen

10Being seen on time
7Being on time, visit after visit
5Being fitted in at short notice

Who comes here

5Spanish or other languages spoken

How we count themes

Dr. Nelson Has Sedation Permits

State records show Dr. Kerry Nelson has permits for nitrous oxide and level 1 sedation. A permit does not establish that either is offered at every visit.

Dr. Kerry Nelson, DDS

  • Texas license active, first licensed Jun 2001
  • Dental school: UT Health San Antonio School of Dentistry, 2001
  • Holds a nitrous oxide (laughing gas) permit (since 2001) and a level 1 sedation permit (most recent 2004)

NPI 1801818364 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

How it compares in San Antonio

One- and two-star reviews
4%of 820 written reviews
A higher share than 61% of San Antonio practices
Middle San Antonio practice: 3%
Replies to reviews
66%of written reviews get a reply (15 of 35 one- and two-star)
More replies than 61% of San Antonio practices
Middle San Antonio practice: 48%
Licensed in Texas since
2001its longest-licensed confirmed dentist
Licensed longer than 63% of San Antonio dentists we list
Middle San Antonio dentist: first licensed 2008

How we compare

What they can help with

Braces & Invisalign: how it works ShowFront teeth with braces, brackets joined by a wire, beside front teeth in a clear removable aligner tray.
Sedation & nervous patients: how it works ShowA scale of four sedation levels from most to least awake: minimal, moderate, deep and general anesthesia.

Also listed on its website

Reports of Appointment Disruptions

Appointment problems recur in reviews, including cancellations, long waits and delayed callbacks. Six reviewers who described these problems gave one- or two-star ratings.

Insurance and the In-House Plan

Its website says the practice accepts most PPO dental plans and offers Thrive, an in-house plan for people without dental insurance. It does not participate in HMOs or Medicaid.

Ways to pay

  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Takes cash (its website)

Equipment and memberships

Equipment and treatments on its website
Digital ImpressionsUltrasonic Scaling Instrumentation

Your review of Westlakes Family Dental

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Write a review

When you can go

Open late
until 7 pm, Monday to Thursday
27% of San Antonio practices stay open to 6 pm or later
Weekends
Closed

Hours from its listing. Check when you call.

Getting there

9522 Potranco Rd
San Antonio, TX 78251, United States
Get directions
  • Wheelchair-accessible entrance, parking and restroom
  • On-site parking

Its business profile

Need another dentist?

See all 181 San Antonio practices for braces & Invisalign →

Ready to call?

Call (210) 569-0205 Other San Antonio dentists

Sources and dates

Business listing and reviews, Sep 2026 · westlakesdental.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry

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