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General dentist

Lakeside Dental Family & Cosmetic Dentistry

6911 Ranch Rd 620 N Bldg C-100, Austin, TX 78732

4+ stars in 50+ reviews Opening hours below

Reviews

4+ stars in 50+ reviews

4–5 stars: 87% · 1–2 stars: 13% · 78 written reviews

Replies: none

21mention friendly, welcoming staff

6mention a gentle touch

5mention a clean office

  • Kids

Reviewers Mention Front Desk Problems Since October 2023

Friendly staff are mentioned in 21 reviews and a clean office in five, while three of its eight one- and two-star reviews since October 2023 describe a rude or unhelpful front desk. Only eight reviews date from the past 12 months, five of them four- or five-star, so recent evidence is thin.

Fact-checked · How we write these

Nitrous Oxide Authorization

State records show Dr. Vincent Morales is authorized to administer nitrous oxide.

Dr. Vincent Morales, DDS

  • Texas license active, first licensed Jun 2008
  • Dental school: UT Health San Antonio School of Dentistry, 2008
  • Holds a nitrous oxide (laughing gas) permit (since 2008)

NPI 1790010767 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

Payment and Phone Concerns

Payment disputes and trouble reaching the office both appear in recent bad reviews, including within the past year. The website requires 48 hours' notice to cancel or reschedule and says patients may lose access to popular appointment times if they miss it.

Why they were unhappy

  • Rude or unhelpful front desk3
    None in the last 12 months
  • Payment, deposit or refund disputes2
    1 in the last 12 months
  • Phones not answered or calls not returned2
    1 in the last 12 months

One- and two-star reviews by quarter

Quarters · the last one partial

How we read these

Bad Reviews and Few Replies

Lakeside has one of the higher shares of one- and two-star reviews among Austin practices we list, and it has not replied to any of its one- or two-star reviews.

One- and two-star reviews
13%of 78 written reviews
A higher share than 90% of Austin practices
Middle Austin practice: 3%
Most common complaints
Rude or unhelpful front desk3
Payment, deposit or refund disputes2
Phones not answered or calls not returned2
Of its 8 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
0%of written reviews get a reply (0 of 10 one- and two-star)
Fewer replies than 86% of Austin practices
Middle Austin practice: 36%
Licensed in Texas since
2008its longest-licensed confirmed dentist
Licensed longer than 50% of Austin dentists we list
Middle Austin dentist: first licensed 2008

How we compare

What they can help with

  • Veneers & cosmetic

    Listed on its business profile · Listed category: Cosmetic dentist · Named for it

  • Dentists for kids

    Listed category: Pediatric dentist · 1 page on its website

Veneers & cosmetic: how it works ShowA front tooth with a veneer, a thin shell on the front surface only, beside a front tooth with a crown covering all of it above the gum.

Also listed on its website

What patients say

How the visit felt

6A gentle touch

Staff and office

21Friendly, welcoming staff
5A clean office

How we count themes

A full hour at the first visit

Its website says first-time patients have a full hour for an interview, exam, X-rays and treatment plan. At the end, the office manager discusses insurance and out-of-pocket costs; additional treatment, such as a filling, can usually start that visit.

Cost and paying

No prices on its website

Ways to pay

  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Takes cash, American Express, Discover, Mastercard and Visa (its website)

Equipment and memberships

Equipment and treatments on its website
Low-Radiation Digital X-Rays

Your review of Lakeside Dental Family & Cosmetic Dentistry

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Write a review

When you can go

Weekends
Closed

Hours from its listing. Check when you call.

Getting there

6911 Ranch Rd 620 N Bldg C-100
Austin, TX 78732
Get directions
  • Wheelchair-accessible entrance, parking and restroom

Its business profile

In the practice's words

Its own business description

“Everyone deserves a healthy, beautiful smile. If you’re not satisfied with yours, head to Lakeside Dental Family & Cosmetic Dentistry in Austin, TX. Led by skilled dentist Dr. Vincent Morales, this local dental office provides a wide range of treatment options to both adults and kids, including emergency care. …”

Need another dentist?

See all 202 Austin practices for veneers & cosmetic →

Sources and dates

Business listing and reviews, Sep 2026 · lakesidedentalaustin.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry