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General dentist · Anderson Mill

myDental at Anderson Mill

13450 N Hwy 183, Austin, TX 78750

4.5+ stars in 500+ reviews Opening hours below
Call (512) 596-0021 Directions Website (mydental.com, opens in a new tab)

Reviews

4.5+ stars in 500+ reviews

4–5 stars: 95% · 1–2 stars: 4% · 478 written reviews

Last 12 months: 141 reviews · 99% 4–5 stars (was 94%) · Replies: 6% of reviews · 18 of 18 one- and two-star

132mention friendly, welcoming staff

27mention explaining everything before doing it

23mention Spanish or other languages spoken

Read what patients say (9 themes) ↓Write a review
  • Emergency
  • Medicaid & CHIP (DentaQuest, MCNA)
  • 14 insurers named

Reviewers praise children’s care and clear explanations

Part of a chain, open weekdays from 9 am to 6 pm. Eight reviewers say each step, sound and sensation was explained as it happened, and eight anxious patients say the visit eased their nerves.

Fact-checked · How we write these

What patients say

How the visit felt

27Explaining everything before doing it
13A gentle touch
8Putting nervous patients at ease

Staff and office

132Friendly, welcoming staff
22A clean office
6Knowledgeable staff

Who comes here

23Spanish or other languages spoken
5Being great with kids

Why patients came

6Coming in with a broken or chipped tooth

How we count themes

Reviewers raise concerns about diagnosis and treatment

In reviews read since October 2023, reviewers describe being brushed off, pressure to accept treatment, painful care, and work that needed repair. Three one-star reviewers challenged cavity findings or recommendations; the second opinions they described found fewer or no cavities.

Why they were unhappy

  • Dentist was rude or dismissive2
    1 in the last 12 months
  • Hard to get or keep an appointment2
    None in the last 12 months
  • Pushed to have treatment they doubted2
    1 in the last 12 months
  • Rough or painful treatment2
    1 in the last 12 months
  • Work failed or had to be fixed2
    None in the last 12 months

One- and two-star reviews by quarter

Quarters · the last one partial

How we read these

Dr. Chen’s training and nitrous permit

Its website says Dr. Eric Chen completed an AEGD residency at the University of New Mexico School of Medicine. State records show he holds a permit to administer nitrous oxide.

Dr. Eric Chen, DMD

  • Texas license active, first licensed Oct 2025
  • Dental school: Temple University Maurice Kornberg School of Dentistry, 2024
  • Training: Advanced Education in General Dentistry (AEGD) residency, University of New Mexico School of Medicine (its website)
  • Holds a nitrous oxide (laughing gas) permit (since 2026)

NPI 1508611773 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

How it compares in Austin

One- and two-star reviews
4%of 478 written reviews
A higher share than 60% of Austin practices
Middle Austin practice: 3%
Most common complaints
Dentist was rude or dismissive2
Hard to get or keep an appointment2
Pushed to have treatment they doubted2
Of its 8 one- and two-star reviews since Oct 2023 · Read them below
4–5 star reviews
99%in the last 12 months, up from 94%
Share of written reviews giving 4–5 stars
Replies to reviews
6%of written reviews get a reply (18 of 18 one- and two-star)
Fewer replies than 76% of Austin practices
Middle Austin practice: 36%
Licensed in Texas since
2025its longest-licensed confirmed dentist
Licensed more recently than 97% of Austin dentists we list
Middle Austin dentist: first licensed 2008

How we compare

Cost and paying

No prices on its website

Medicaid & CHIP (children)

DentaQuest (CHIP, Medicaid) · MCNA Dental (Medicaid) · Traditional Medicaid · United Healthcare Dental (Medicaid)

Insure Kids Now, Texas, updated Jul 2026

Ways to pay

  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Names Aetna, Ameritas, Assurant, Blue Cross Blue Shield and 10 more (its website, not a network check)
  • Accepts CareCredit (its website)
  • Cherry financing (its website)
  • Sunbit financing (its website)

What they can help with

  • Veneers & cosmetic

    Listed on its business profile · Listed category: Cosmetic dentist · 4 pages on its website

  • Emergency dentist

    Listed on its business profile · Listed category: Emergency dental service · 12 pages on its website

  • Medicaid & low-cost

    Listed by Insure Kids Now for DentaQuest and MCNA Dental and Traditional Medicaid and United Healthcare Dental (Texas, updated Jul 2026) · Its website says it accepts Medicaid / CHIP

Veneers & cosmetic: how it works ShowA front tooth with a veneer, a thin shell on the front surface only, beside a front tooth with a crown covering all of it above the gum.

Also listed on its website

Children’s Medicaid and CHIP care

The government directory identifies this practice for children’s dental care through Medicaid and CHIP plans.

Equipment and memberships

Equipment and treatments on its website
Digital ImpressionsLow-Radiation Digital X-Rays
Memberships
Board Certified Periodontist

Your review of myDental at Anderson Mill

No account needed · read by us before it goes up

Write a review

When you can go

Open late
until 6 pm, Monday to Friday
19% of Austin practices stay open to 6 pm or later
Weekends
Closed

Hours from its listing. Check when you call.

Getting there

13450 N Hwy 183
Austin, TX 78750
Get directions
  • Wheelchair-accessible entrance, parking and restroom
  • LGBTQ+ friendly

Its business profile

In the practice's words

Its own business description

“myDental provides exceptional, affordable dental care for children and adults of all ages in a comfortable, relaxing, and pressure-free setting. Your well-being is our highest priority, and our friendly, attentive staff is dedicated to delivering truly personalized care.”

Need another dentist?

See all 202 Austin practices for veneers & cosmetic →

Ready to call?

Call (512) 596-0021 Other Austin dentists

Sources and dates

Business listing and reviews, Sep 2026 · mydental.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · Insure Kids Now, updated Jul 2026

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