Reviewers describe same-day care for broken teeth
A cracked, chipped or broken tooth is the reason ten reviewers give for their visit, and all ten left four or five stars. Six say they chose it on a friend's or relative's recommendation. The week is uneven: Thursday starts at 7 am, while Friday runs only from 10 am to 2 pm.
Fact-checked · How we write these
Reviewers mention comfort options Five reviewers describe options such as laughing gas, blankets and dark glasses during visits.
How the visit felt
13 Gentle, thorough cleanings
12 Explaining everything before doing it
Staff and office
133 Friendly, welcoming staff
Getting seen
6 Being on time, visit after visit
How we count themes
Who you'll see
KM
Dr. Kathleen Mcneil, DDS
✓ Texas license active, first licensed Jun 2006✓ Dental school: UT Health San Antonio School of Dentistry, 2006✓ Holds a nitrous oxide (laughing gas) permit (since 2006) and a level 1 sedation permit (most recent 2008)
NPI 1518179712 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website
How it compares in Austin
This practice Middle half of Austin Middle Austin practice
One- and two-star reviews
1% of 423 written reviews
0% 21%
A lower share than 73% of Austin practices
Middle Austin practice: 3%
Most common complaints
Charged more than they were told 1
Refused care or dismissed from the practice 1
Payment, deposit or refund disputes 1
Of its 4 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
27% of written reviews get a reply (0 of 5 one- and two-star)
0% 98%
Fewer replies than 57% of Austin practices
Middle Austin practice: 36%
Licensed in Texas since
2006 its longest-licensed confirmed dentist
1979 2023
Licensed longer than 56% of Austin dentists we list
Middle Austin dentist: first licensed 2008
How we compare
What they can help with
7 pages on its website · Listed on its business profile · Listed category: Cosmetic dentist
Listed on its business profile · 1 page on its website
A confirmed dentist holds a Texas board sedation permit · Listed on its business profile · 1 page on its website
Veneers & cosmetic: how it works Show Sedation & nervous patients: how it works Show
Also listed on its website
1 page on its website · Listed category: Dental implants periodontist
1 page on its website
2 pages on its website · Listed category: Teeth whitening service
2 pages on its website
1 page on its website · Listed category: Endodontist
1 page on its website · Listed category: Denture care center
What unhappy patients say
Why they were unhappy
Last 12 months Earlier
Charged more than they were told 1
None in the last 12 months
Refused care or dismissed from the practice 1
None in the last 12 months
Payment, deposit or refund disputes 1
None in the last 12 months
How we read these
A remote consultation option Its website lets people send a short medical form and a photo or X-rays for Dr. Glauser to respond within three days. It says this consultation is not a definitive diagnosis.
Cost and paying
No prices on its website
Ways to pay
Accepts payment plans (its business profile) Accepts credit cards, debit cards and mobile pay (its business profile)
Equipment and memberships
Equipment and treatments on its website Digital Impressions Low-Radiation Digital X-Rays
Your review of Glauser Family Dentistry
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Write a review
When you can go
Opens early 7 am, Thursday 30% of Austin practices open before 8 am
Weekends Closed
Mon
8 am–5 pm
Tue
8 am–5 pm
Wed
8 am–5 pm
Thu
7 am–4 pm
Fri
10 am–2 pm
Sat
Closed
Sun
Closed
6a 9a 12p 3p 6p 9p
Hours from its listing. Check when you call.
Getting there
12401 Hymeadow Dr Bldg 5 Austin, TX 78750
Get directions
Wheelchair-accessible entrance, parking and restroom On-site parking
Its business profile
In the practice's words
Its own business description
“At Glauser Family Dentistry in Austin, TX, Dr. Grant Glauser, Dr. Alan Schauer, and Dr. Kathleen McNeil provide exceptional care in a friendly, modern environment. …”