Reviewers describe gentle care and clear explanations
Cleanings are described as gentle and thorough in 49 reviews, and 27 reviews say there was no pressure to buy more treatment. A few reviews mention practical touches: five had several procedures done in one visit, and six note that the dentist and staff introduced themselves. It is open Monday to Thursday, 8 am to 5 pm.
Fact-checked · How we write these
What patients say
How the visit felt
49 Gentle, thorough cleanings
30 Explaining everything before doing it
Staff and office
368 Friendly, welcoming staff
Getting seen
15 Being fitted in at short notice
7 Being on time, visit after visit
6 Easy, flexible scheduling
How we count themes
Concerns about dental work Work that failed or needed redoing is the most frequent concern in bad reviews read since October 2023.
Why they were unhappy
Last 12 months Earlier
Work failed or had to be fixed 4
1 in the last 12 months
Payment, deposit or refund disputes 2
None in the last 12 months
Rough or painful treatment 2
1 in the last 12 months
One- and two-star reviews by quarter
Quarters · the last one partial
How we read these
Who you'll see
DF
Dr. David Frank, DMD
✓ Texas license active, first licensed Mar 2009✓ Dental school: Tufts University School of Dental Medicine, 2007✓ Holds a nitrous oxide (laughing gas) permit (since 2015) and a level 1 sedation permit (most recent 2019)
NPI 1255533162 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website
How it compares in Austin
This practice Middle half of Austin Middle Austin practice
One- and two-star reviews
2% of 1,115 written reviews
0% 21%
A lower share than 63% of Austin practices
Middle Austin practice: 3%
Most common complaints
Work failed or had to be fixed 4
Payment, deposit or refund disputes 2
Rough or painful treatment 2
Of its 8 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
33% of written reviews get a reply (6 of 19 one- and two-star)
0% 98%
Fewer replies than 52% of Austin practices
Middle Austin practice: 36%
Licensed in Texas since
2009 its longest-licensed confirmed dentist
1979 2023
Licensed more recently than 50% of Austin dentists we list
Middle Austin dentist: first licensed 2008
How we compare
What they can help with
Listed category: Dental implants periodontist · 7 pages on its website
17 pages on its website · Listed category: Cosmetic dentist
Listed on its business profile · 3 pages on its website
Dental implants: how it works Show Veneers & cosmetic: how it works Show
Also listed on its website
An annual plan for routine care Its website prices the annual individual discount plan at $349. It also gives 20% off most procedures, except veneers and cosmetic services.
Ways to pay
Payment plans (its website) Accepts credit cards, debit cards and mobile pay (its business profile) Accepts CareCredit (its website) Takes American Express, Discover and Mastercard (its website)
Care for children through seniors Walden Dental’s website says it treats the whole family, from children to seniors.
Equipment and memberships
Equipment and treatments on its website Low-Radiation Digital X-Rays
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When you can go
Closed Friday, and weekends
Mon
8 am–5 pm
Tue
8 am–5 pm
Wed
8 am–5 pm
Thu
8 am–5 pm
Fri
Closed
Sat
Closed
Sun
Closed
6a 9a 12p 3p 6p 9p
Hours from its listing. Check when you call.
Getting there
9800 N Lake Creek Pkwy #150 Austin, TX 78717
Get directions
Wheelchair-accessible entrance, parking and restroom LGBTQ+ friendly On-site parking
Its business profile