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General dentist

Lakewood Dentistry: Zaina Timmons-Farah, DDS

11620 Louetta Rd Ste A, Houston, TX 77070

4.5+ stars in 500+ reviews Opening hours below

Reviews

4.5+ stars in 500+ reviews

4–5 stars: 95% · 1–2 stars: 4% · 445 written reviews

Last 12 months: 85 reviews · 94% 4–5 stars · Replies: none

104mention friendly, welcoming staff

22mention a clean office

22mention a gentle touch

  • Sedation permit (TX board)
  • Medicaid & CHIP (DentaQuest, MCNA)
  • Implants

Reviewers mention gentle care and sensitive teeth

Five reviews say the numbing shot went unnoticed, and gentle treatment comes up in 22. Sensitive-teeth patients and people who came in with wisdom tooth pain or infection each appear in five reviews too. It closes at 5 pm, and at 2 pm on Fridays, with no weekend hours, so it is harder to fit around a 9-to-5.

Fact-checked · How we write these

What patients say

How the visit felt

22A gentle touch
11Explaining everything before doing it
9Putting nervous patients at ease

Staff and office

104Friendly, welcoming staff
22A clean office
8An honest dentist

Getting seen

7Being fitted in at short notice

Who comes here

7Dental anxiety
5Sensitive teeth

How we count themes

Concerns about treatment and waits

In the one- and two-star reviews read since October 2023, reviewers raise concerns about treatment recommendations, long waits, and children's care.

Why they were unhappy

  • Pushed to have treatment they doubted4
    1 in the last 12 months
  • Refused care or dismissed from the practice3
    1 in the last 12 months
  • Long wait past the appointment time3
    2 in the last 12 months
  • Problems with a child's care2
    2 in the last 12 months
  • Insurance problems2
    1 in the last 12 months
  • Rough or painful treatment2
    2 in the last 12 months

One- and two-star reviews by quarter

Quarters · the last one partial

How we read these

Who you'll see

Dr. Rachel Mussa, DMD

  • Texas license active, first licensed Jun 2023
  • Dental school: Midwestern University College of Dental Medicine, 2023

NPI 1619654860 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

Dr. Zaina Farah, DDS

  • Texas license active, first licensed Oct 1996
  • Dental degree from outside the US (1988)
  • Training: Fellowship, International Congress of Oral Implantologists (ICOI) (its website)
  • Holds a nitrous oxide (laughing gas) permit (since 1997) and a level 1 sedation permit (most recent 2002)

NPI 1588764609 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

A gum treatment specialist

State and national provider records identify a registered gum treatment specialist at the practice.

  • Dental implants

    Federal Open Payments records link a confirmed dentist to the treatment's maker · 1 page on its website · Listed category: Dental implants provider

  • Gum treatment

    Registered specialist with the state board · Specialist taxonomy in the NPI registry · 1 page on its website

  • Sedation & nervous patients

    A confirmed dentist holds a Texas board sedation permit · 2 pages on its website

  • Medicaid & low-cost

    Listed by Insure Kids Now for DentaQuest and MCNA Dental and United Healthcare Dental (Texas, updated Jul 2026)

Dental implants: how it works ShowA natural molar beside a dental implant: a crown on an abutment, joined to a titanium post set in the jawbone, which bone grows onto over several months.
Gum treatment: how it works ShowThree molars: a healthy gum; gum disease with tartar below the gum line, a pocket and bone loss; and after deep cleaning, the tartar gone and the root smoothed.
Sedation & nervous patients: how it works ShowA scale of four sedation levels from most to least awake: minimal, moderate, deep and general anesthesia.

Also listed on its website

No replies to reviews

The practice has not replied to reviews, including bad reviews.

One- and two-star reviews
4%of 445 written reviews
A higher share than 57% of Houston practices
Middle Houston practice: 4%
Most common complaints
Pushed to have treatment they doubted4
Refused care or dismissed from the practice3
Long wait past the appointment time3
Of its 9 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
0%of written reviews get a reply (0 of 20 one- and two-star)
Fewer replies than 82% of Houston practices
Middle Houston practice: 35%
Licensed in Texas since
1996its longest-licensed confirmed dentist
Licensed longer than 67% of Houston dentists we list
Middle Houston dentist: first licensed 2004

How we compare

Solea and anesthesia

Its website says Solea replaces the drill for most procedures and that most hard- and soft-tissue procedures can be done without anesthesia.

Cost and paying

No prices on its website

Medicaid & CHIP (children)

DentaQuest (CHIP, Medicaid) · MCNA Dental (CHIP, Medicaid) · United Healthcare Dental (CHIP, Medicaid)

Insure Kids Now, Texas, updated Jul 2026

Your review of Lakewood Dentistry: Zaina Timmons-Farah, DDS

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Write a review

When you can go

Weekends
Closed

Hours from its listing. Check when you call.

Getting there

11620 Louetta Rd Ste A
Houston, TX 77070
Get directions
  • Wheelchair-accessible entrance, parking and restroom

Its business profile

In the practice's words

Its own business description

“Welcome to Lakewood Dentistry! Our North Houston dentist, Dr. Zaina Timmons-Farah, and our team are excited to be your dental practice of choice in Houston, Texas. …”

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Sources and dates

Business listing and reviews, Sep 2026 · lakewoodentistry.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · Insure Kids Now, updated Jul 2026