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General dentist

Serenity Dental of Houston

10220 Louetta Rd, Houston, TX 77070

4.5+ stars in 500+ reviews Opening hours below
Call (281) 971-2132 Directions Website (myserenitydental.com, opens in a new tab)

Reviews

4.5+ stars in 500+ reviews

4–5 stars: 94% · 1–2 stars: 5% · 630 written reviews

Last 12 months: 99 reviews · 93% 4–5 stars · Replies: 13% of reviews · 9 of 33 one- and two-star

167mention friendly, welcoming staff

42mention a clean office

24mention early, late or weekend hours

Read what patients say (10 themes) ↓Write a review
  • Kids

Reviewers describe schedule fit and short-notice visits

Saturday appointments run from 9 am to 3 pm, and 24 reviews say the schedule fit around their own. When something can't wait, seven reviews describe being fitted in or called back as soon as a slot opened. On the other side, 7 of its 20 one- and two-star reviews since October 2023 describe a rude or unhelpful front desk.

Fact-checked · How we write these

Who you'll see

Dr. Brijesh Makanji, DMD

  • Texas license active, first licensed Apr 2023
  • Dental school: Temple University, 2016
  • Holds a nitrous oxide (laughing gas) permit (since 2023)

NPI 1235581349 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

Dr. Duc Bui, DDS

  • Texas license active, first licensed Oct 2023
  • Dental school: University of Southern California Herman Ostrow School, 2017

NPI 1154842342 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

Dr. Johnson Cheng

  • Texas license active, first licensed Jul 2014
  • Dental school: Texas A&M University Baylor College of Dentistry, 2014
  • Holds a nitrous oxide (laughing gas) permit (since 2016)

NPI 1689083909 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

Trust in treatment recommendations

Positive comments also mention trust in treatment recommendations, including confidence that the dentist will not suggest work that is not needed.

How the visit felt

15Gentle, thorough cleanings
14A gentle touch
10Putting nervous patients at ease

Staff and office

167Friendly, welcoming staff
42A clean office
13An honest dentist

Getting seen

24Early, late or weekend hours
7Being fitted in at short notice

Who comes here

6Being great with kids
6Spanish or other languages spoken

How we count themes

What unhappy patients say

Why they were unhappy

  • Rude or unhelpful front desk7
    3 in the last 12 months
  • Disorganized office5
    2 in the last 12 months
  • Charged more than they were told4
    1 in the last 12 months
  • Insurance problems4
    1 in the last 12 months
  • Pushed to have treatment they doubted4
    1 in the last 12 months
  • Rushed visit3
    1 in the last 12 months

One- and two-star reviews by quarter

Quarters · the last one partial

How we read these

How it compares in Houston

One- and two-star reviews
5%of 630 written reviews
A higher share than 63% of Houston practices
Middle Houston practice: 4%
Most common complaints
Rude or unhelpful front desk7
Disorganized office5
Charged more than they were told4
Of its 20 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
13%of written reviews get a reply (9 of 33 one- and two-star)
Fewer replies than 65% of Houston practices
Middle Houston practice: 35%
Open Saturdays
Yesopen Saturdays
Licensed in Texas since
2014its longest-licensed confirmed dentist
Licensed more recently than 78% of Houston dentists we list
Middle Houston dentist: first licensed 2004

How we compare

What they can help with

Also listed on its website

Payment policies and billing confusion

Some reviewers describe confusion around cleaning quotes, insurance coverage or later bills. The group's website says payment is due at the appointment and that it works with most PPO plans and accepts HSA/FSA accounts, CHIP and Medicaid.

Ways to pay

  • Accepts CareCredit (its website)
  • Sunbit financing (its website)
  • Takes cash (its website)

A pause for young children

For a young child, two reviewers describe staff giving them time before trying treatment again; one also mentions a small play area.

Your review of Serenity Dental of Houston

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When you can go

Saturday
9 am–3 pm
42% of Houston practices open on Saturdays

Hours from its listing. Check when you call.

Getting there

10220 Louetta Rd
Houston, TX 77070
Get directions
  • Wheelchair-accessible entrance, parking and restroom

Its business profile

In the practice's words

Its own business description

“Serenity Dental of Houston provides high-quality, patient-focused dental care in the Louetta area of Houston, TX. Led by Dr. Jeffrey Chung, Dr. Ruidan Ma, Dr. Johnson Cheng, and Dr. Duc Bui, our team is dedicated to creating healthy, confident smiles in a comfortable, welcoming setting. …”

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Sources and dates

Business listing and reviews, Sep 2026 · myserenitydental.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry

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