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General dentist · Eldridge / West Oaks

Smile Source West Houston- Alice Lam, DDS

15300 Westheimer Rd #101, Houston, TX 77082

4.5+ stars in 100+ reviews Opening hours below
Call (281) 531-5700 Directions Website (smilesourcewesthouston.com, opens in a new tab)

Reviews

4.5+ stars in 100+ reviews

4–5 stars: 96% · 1–2 stars: 3% · 73 written reviews

Last 12 months: 27 reviews · 96% 4–5 stars · Replies: 5% of reviews

12mention friendly, welcoming staff

Read what patients say (1 theme) ↓Write a review
  • Sedation permit (TX board)

Cosmetic services and appointment concerns

Cosmetic work, including veneers, is part of what it offers, and payment plans are accepted. A few reviews describe a dentist they trust. Only 3% of its reviews are low-rated, but its 2 one- and two-star reviews since October 2023 both describe trouble getting or keeping an appointment, and its published hours look inconsistent, so confirm times before you go.

Fact-checked · How we write these

Sedation permits

Dr. Alice Lam has state permits for laughing gas and level 1 sedation. Those permits allow her to provide them, but do not show what is used at every visit.

Dr. Alice Lam, DDS

  • Texas license active, first licensed Jul 1999
  • Dental school: Uthsc-sa, 1999
  • Holds a nitrous oxide (laughing gas) permit (since 1999) and a level 1 sedation permit (most recent 2002)

NPI 1497893002 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

How it compares in Houston

One- and two-star reviews
3%of 73 written reviews
A lower share than 58% of Houston practices
Middle Houston practice: 4%
Most common complaints
Hard to get or keep an appointment2
Dentist was rude or dismissive1
Disorganized office1
Of its 2 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
5%of written reviews get a reply
Fewer replies than 72% of Houston practices
Middle Houston practice: 35%
Licensed in Texas since
1999its longest-licensed confirmed dentist
Licensed longer than 60% of Houston dentists we list
Middle Houston dentist: first licensed 2004

How we compare

What they can help with

Veneers & cosmetic: how it works ShowA front tooth with a veneer, a thin shell on the front surface only, beside a front tooth with a crown covering all of it above the gum.
Sedation & nervous patients: how it works ShowA scale of four sedation levels from most to least awake: minimal, moderate, deep and general anesthesia.

Also listed on its website

What unhappy patients say

Why they were unhappy

  • Hard to get or keep an appointment2
    1 in the last 12 months
  • Dentist was rude or dismissive1
    1 in the last 12 months
  • Disorganized office1
    None in the last 12 months

How we read these

Emergency appointments

Its website advertises same-day and emergency appointments. One reviewer says the office fit them in as a walk-in during an emergency, despite being booked.

Cost and paying

No prices on its website

Ways to pay

  • Accepts payment plans (its business profile)
  • Accepts credit cards, debit cards and mobile pay (its business profile)

What patients say

Staff and office

12Friendly, welcoming staff

How we count themes

Equipment and memberships

Equipment and treatments on its website
Low-Radiation Digital X-Rays

Your review of Smile Source West Houston- Alice Lam, DDS

No account needed · read by us before it goes up

Write a review

Getting there

15300 Westheimer Rd #101
Houston, TX 77082
Get directions
  • Wheelchair-accessible entrance, parking and restroom

Its business profile

Need another dentist?

See all 451 Houston practices for veneers & cosmetic →

Ready to call?

Call (281) 531-5700 Other Houston dentists

Sources and dates

Business listing and reviews, Sep 2026 · smilesourcewesthouston.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · City of Houston super neighborhoods

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